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Learn statutory rights such as late delivery, missing payment terms, incorrect or defective goods, and title of ownership. Plus discover remedies in case of breach of warranty so that you can be informed about your legal obligations.

Explore the key metrics used in a Procurement Centre of Excellence, including Total External Spend, Spend Within Procurement Scope, Spend Under Management and Pareto analysis. Learn how to establish a procurement competency framework for unlocking maximum profit potential.

Gain an understanding of big data analytics and how to use it for your benefit. Learn about separating useful data from noise, preparing data for analysis, and storing data in order to make the most out of big data analytics.

Explore how to use Neuro-Linguistic Programming (NLP) techniques to engage and influence others. Learn how to build rapport with stakeholders, as well as four habits for improving confidence, tenacity, and productivity.

Learn the definition and positioning of Total Cost of Ownership (TCO) analysis. Also, explore how to use TCO for supplier selection and evaluation by taking an in-depth look at developing and using a TCO analysis for successful supplier management.

Discover the principles of Value Analysis & Engineering and gain an understanding of its key components. Learn about value analysis and cost matrices, the process for performing a teardown, and how to analyze and engineer for the best value.

Explore the differences between a Vision and Mission, how strategy contributes to achieving them, and how to create an effective strategy. In addition, learn how to define each term in their own words; recognize the importance of understanding what each is individually and collectively; determine which aspects influence the others; explain the different types of strategies available for implementation; describe the process by which they can develop an appropriate one that leads directly towards success; discuss potential advantages and disadvantages associated with using specific approaches.

Learn how to improve the accuracy of forecasts by identifying factors such as advertising and calculating the impact they have on demand. Discover how to use simple linear regression to visualize and understand the relationship between supply chain data points.

Explore the key principles of designing an efficient warehouse and learn how to determine the size of your warehouse should be, how to determine where to locate your warehouse, planning the layout of a warehouse and how to use warehouse space.

Discover the skills you need to have to run a successful warehouse operation, including receiving, putaway, order picking, packing, loading and shipping. In addition, learn how to manage inventory levels and optimize your workflow for maximum efficiency.

Learn to identify all the important health and safety risks in warehouses, and how to prevent them, including health and safety on docks, forklifts, conveyors, storage, ergonomics, recharging stations, chemical spills, and accident prevention. It is based on OSHA (Occupational Safety and Health Administration in the United States) standards and EU-OSHA (the EU equivalent).

Discover how to determine which types of warranties (e.g. financial compensation vs. repair) are appropriate in which situations and explore how warranties can be used to gain competitive advantage, details the warranty management process and provides warranty management metrics.