Merck KGaA, a global leader in science and technology, partnered with Skill Dynamics to launch a scalable, flexible Supply Chain Academy aimed at upskilling employees across its Life Science division. Confronted with varied skill levels, strict data privacy requirements, and the need for global consistency, Merck used Skill Dynamics' personalized, role-based eLearning academy to foster a culture of proactive problem-solving and innovation. The program's voluntary nature, real-world relevance, and strong alignment with career development fueled rapid adoption – reaching over 200 employees and delivering 10,000+ courses to date. With 80% of learners rating the content as "great" and promotion and retention rates soaring, Merck is now expanding the initiative across additional business units, reinforcing its commitment to continuous learning and workforce development. What's inside? Learn how Merck scaled role-based supply chain training, to support global growth and workforce development, in this case study explaining:
Why Merck needed flexible, role-based training
How personalized learning pathways were created
The impact of voluntary, self-paced learning
Results: 200+ learners, 10,000+ courses, high retention
Expansion into Procurement, Logistics, and Analytics
