Browse Our Catalog

Our course catalog covers the full spectrum of supply chain, procurement, and trade compliance skills. From foundational concepts to advanced strategies, each course blends expert insight with interactive learning to build capability, confidence, and performance on the job.

Level 2

Trade Compliance

Technology Control Plans International

4 Formats

This interactive course focuses on common characteristics of a Technology Control Plan (TCP), why a TCP is necessary, and how and when a company would use its TCP to protect its export-controlled information. An engaging, comic-book-style case study illustrates how a TCP might apply in a variety of situations, and a series of interactivities challenges users to apply their learning to real-world situations.

Skills:
Compliance Documentation, Export Compliance, Policy Adherence, Risk Mitigation

Competencies:
Trade Compliance, Export Controls

Learning Formats:
Case Studies, Course, Exam, Memory Jogger

Level 2

Procurement

Termination of a Contract: Strategies, Clauses & Remedies

45 mins2 Formats

Discover strategies and clauses to help you end a contract due to poor supplier performance. Learn the different methods of termination such as frustration, mutual agreement, or breach of contract. Also gain an understanding of remedial clauses, liquidated damages, penalty clauses and equitable damages.

Skills:
Contract Termination, Liquidated Damages, Penalty Clausesm Equitable Damages, Remedial Clauses

Competencies:
Procurement, Legal

Learning Formats:
Course, Memory Jogger

Level 2

Procurement

The Art of Negotiating: How to Bargain Effectively and Get the Best Deals

280 mins3 Formats

Explore the art of bargaining and negotiation by learning how to ask the right questions, read body language, make concessions and use tactics such as low ball/high ball and what-ifs.

Skills:
Bargaining Process, Negotiation Process

Competencies:
Procurement, Negotiation

Learning Formats:
Assessment, Course, Skill Builder

Level 3

Supply Chain

The Cash to Cash Cycle

45 mins2 Formats

Gain an understanding of the procure-to-pay process, inventory conversion process and order-to-cash process. Learn how these three processes work together and what kind of impact they have on your organization's bottom line.

Skills:
Cash-To-Cash Cycle, Inventory Conversion Process, Order-To-Cash Process, Procure-To-Pay Process

Competencies:
Supply Chain, Order Management

Learning Formats:
Course, Memory Jogger

Level 2

Procurement

The Category Management Process: The Analysis Phase

385 mins5 Formats

Gain an understanding of the analysis phase of category management, including internal data gathering, supply chain mapping, mastering supply market competitiveness using Porter's 5 forces, and PESTLE analysis to determine potential sources of leverage.

Skills:
5 Forces, Category Management Analysis, Data Analytics, PESTLE Analysis, Supply Chain Mapping, Supply Market Competition

Competencies:
Procurement, Category Management

Learning Formats:
Assessment, Course, Exam, Memory Jogger, Skill Builder

Level 2

Procurement

The Category Management Process: The Continuous Improvement Phase

375 mins5 Formats

Gain an understanding of the Continuous Improvement Phase, and how it can be used to drive supplier and process improvement. Explore the role of the category manager, Six Sigma and DMAIC, PDCA cycle, and lessons learned in order to embed continuous improvement into your category management processes.

Skills:
Continuous Improvement, DMAIC, PDCA Cycle, Process Improvement, Six Sigma, Supplier Improvement

Competencies:
Procurement, Category Management

Learning Formats:
Assessment, Course, Exam, Memory Jogger, Skill Builder

Level 2

Procurement

The Category Management Process: The Initiation Phase

105 mins4 Formats

Explore the essential steps of category management, including executive sponsorship, scoping the category, defining the project charter, gaining first insight and securing quick wins.

Skills:
Category Management Initiation Process, Data Capture, Executive Sponsorship

Competencies:
Procurement, Category Management

Learning Formats:
Assessment, Course, Exam, Memory Jogger

Level 2

Procurement

The Category Management Process: The Strategy Development Phase

405 mins5 Formats

Gain an understanding of Category Strategy Development, including SWOT analysis, generating ideas and the creation of the Category Strategy. Also, gain insight into how to create an effective category strategy and understand the importance of SWOT analysis for successful implementation.

Skills:
Category Strategy Development, Idea Generation, SWOT Analysis

Competencies:
Procurement, Category Management

Learning Formats:
Assessment, Course, Exam, Memory Jogger, Skill Builder

Level 2

Procurement

The Category Management Process: The Strategy Implementation Phase

155 mins5 Formats

Deep dive into the strategy implementation phase of the Category Management Process, covering key concepts such as the change curve, scoping, detailed implementation planning and award criteria. In addition, develop skills to increase your effectiveness in Category Management and provide strategies for successful implementation.

Skills:
Award Criteria, Change Curve, Implementation Planning, Scoping, Strategy Implementation

Competencies:
Procurement, Category Management

Learning Formats:
Assessment, Course, Exam, Memory Jogger, Skill Builder

Level 3

Trade Compliance

The Customs Trade Partnership Against Terrorism

3 Formats

This course introduces users to the U.S. CTPAT program, the voluntary international supply chain security initiative administered by CBP. Key features of the program discussed in the training include the three focus areas of corporate, transportation, and people and physical security; and the minimum security criteria for U.S. importers associated with these focus areas. When incorporated into a corporate learning plan, the course allows for significant personalization with the insertion of a company-specific introduction, conclusion, and supplements discussing a company’s specific security requirements as prescribed by CTPAT.

Skills:
Compliance Documentation, Import/Export Awareness, Policy Adherence, Supply Chain Security

Competencies:
Trade Compliance, Import/Customs

Learning Formats:
Course, Exam, Memory Jogger

Level 3

Supply Chain

The Final Four Steps of Managing Constraints in Manufacturing: Exploit, Subordinate, Elevate and Repeat

30 mins1 Formats

Learn how to apply the final four steps of the managing constraints process - Exploit, Subordinate, Elevate and Repeat. Discover practical steps to improving throughput such as when to perform quality checks, how to plan production, how to decide on batch sizes and why reducing set-up time is important.

Skills:
Constraint Management, Continuous Improvement, Production Planning

Competencies:
Supply Chain, Operations

Learning Formats:
Course

Level 2

Procurement

The Governance of Contract Management: Positioning and Service Delivery Strategies

45 mins2 Formats

Deep dive into the three pillars of contract management: supplier relationship management, performance management and contract administration. Learn how to position yourself for successful service delivery strategies in your organization by understanding these key principles.

Skills:
Contract Administration, Contract Management Governance, Performance Management, Supplier Relationship Management

Competencies:
Procurement, Contract Management

Learning Formats:
Course, Memory Jogger

Level 2

Procurement

The Governance of Contract Management: Relationship Management, Administration & Assessments

45 mins2 Formats

Explore the governance of contract management, with particular emphasis on relationship management, administration and assessment. Also, learn how to assess the appropriate level of contract management.

Skills:
Contract Administration, Contract Management Governance, Relationship Management

Competencies:
Procurement, Contract Management

Learning Formats:
Course, Memory Jogger

Level 1

Supply Chain

The Importance of Warehouse Operations

55 mins3 Formats

Discover the importance of warehouse operations and how seemingly small errors in this domain can significantly impact customer satisfaction, business growth and profitability. In addition, learn about inventory management, order fulfilment processes, shipping accuracy, and safety protocols for handling delicate items.

Skills:
Inventory Management, Order Fulfillment, Safety Protocols, Shipping Accuracy, Warehouse Operations

Competencies:
Supply Chain, Warehousing

Learning Formats:
Course, Memory Jogger, Skill Builder

Level 2

Supply Chain

The Internet of Things

85 mins2 Formats

Gain the knowledge and skills necessary to navigate the new era of supply chain management. Through an exploration of IoT technologies and their applications in the supply chain domain, you will gain a deep understanding of the potential benefits of these technologies and how they can be leveraged to optimize supply chain operations.

Skills:
Artificial Intelligence, Data Analytics, IoT, Machine Learning

Competencies:
Supply Chain, Digital and Analytics

Learning Formats:
Course, Memory Jogger