Browse Our Catalog
Our course catalog covers the full spectrum of supply chain, procurement, and trade compliance skills. From foundational concepts to advanced strategies, each course blends expert insight with interactive learning to build capability, confidence, and performance on the job.
Level 2
Trade Compliance
Technology Control Plans International
This interactive course focuses on common characteristics of a Technology Control Plan (TCP), why a TCP is necessary, and how and when a company would use its TCP to protect its export-controlled information. An engaging, comic-book-style case study illustrates how a TCP might apply in a variety of situations, and a series of interactivities challenges users to apply their learning to real-world situations.
Skills:
Compliance Documentation, Export Compliance, Policy Adherence, Risk Mitigation
Competencies:
Trade Compliance, Export Controls
Learning Formats:
Case Studies, Course, Exam, Memory Jogger
Level 2
Procurement
Termination of a Contract: Strategies, Clauses & Remedies
Discover strategies and clauses to help you end a contract due to poor supplier performance. Learn the different methods of termination such as frustration, mutual agreement, or breach of contract. Also gain an understanding of remedial clauses, liquidated damages, penalty clauses and equitable damages.
Skills:
Contract Termination, Liquidated Damages, Penalty Clausesm Equitable Damages, Remedial Clauses
Competencies:
Procurement, Legal
Learning Formats:
Course, Memory Jogger
Level 2
Procurement
The Art of Negotiating: How to Bargain Effectively and Get the Best Deals
Explore the art of bargaining and negotiation by learning how to ask the right questions, read body language, make concessions and use tactics such as low ball/high ball and what-ifs.
Skills:
Bargaining Process, Negotiation Process
Competencies:
Procurement, Negotiation
Learning Formats:
Assessment, Course, Skill Builder
Level 3
Supply Chain
The Cash to Cash Cycle
Gain an understanding of the procure-to-pay process, inventory conversion process and order-to-cash process. Learn how these three processes work together and what kind of impact they have on your organization's bottom line.
Skills:
Cash-To-Cash Cycle, Inventory Conversion Process, Order-To-Cash Process, Procure-To-Pay Process
Competencies:
Supply Chain, Order Management
Learning Formats:
Course, Memory Jogger
Level 2
Procurement
The Category Management Process: The Analysis Phase
Gain an understanding of the analysis phase of category management, including internal data gathering, supply chain mapping, mastering supply market competitiveness using Porter's 5 forces, and PESTLE analysis to determine potential sources of leverage.
Skills:
5 Forces, Category Management Analysis, Data Analytics, PESTLE Analysis, Supply Chain Mapping, Supply Market Competition
Competencies:
Procurement, Category Management
Learning Formats:
Assessment, Course, Exam, Memory Jogger, Skill Builder
Level 2
Procurement
The Category Management Process: The Continuous Improvement Phase
Gain an understanding of the Continuous Improvement Phase, and how it can be used to drive supplier and process improvement. Explore the role of the category manager, Six Sigma and DMAIC, PDCA cycle, and lessons learned in order to embed continuous improvement into your category management processes.
Skills:
Continuous Improvement, DMAIC, PDCA Cycle, Process Improvement, Six Sigma, Supplier Improvement
Competencies:
Procurement, Category Management
Learning Formats:
Assessment, Course, Exam, Memory Jogger, Skill Builder
Level 2
Procurement
The Category Management Process: The Initiation Phase
Explore the essential steps of category management, including executive sponsorship, scoping the category, defining the project charter, gaining first insight and securing quick wins.
Skills:
Category Management Initiation Process, Data Capture, Executive Sponsorship
Competencies:
Procurement, Category Management
Learning Formats:
Assessment, Course, Exam, Memory Jogger
Level 2
Procurement
The Category Management Process: The Strategy Development Phase
Gain an understanding of Category Strategy Development, including SWOT analysis, generating ideas and the creation of the Category Strategy. Also, gain insight into how to create an effective category strategy and understand the importance of SWOT analysis for successful implementation.
Skills:
Category Strategy Development, Idea Generation, SWOT Analysis
Competencies:
Procurement, Category Management
Learning Formats:
Assessment, Course, Exam, Memory Jogger, Skill Builder
Level 2
Procurement
The Category Management Process: The Strategy Implementation Phase
Deep dive into the strategy implementation phase of the Category Management Process, covering key concepts such as the change curve, scoping, detailed implementation planning and award criteria. In addition, develop skills to increase your effectiveness in Category Management and provide strategies for successful implementation.
Skills:
Award Criteria, Change Curve, Implementation Planning, Scoping, Strategy Implementation
Competencies:
Procurement, Category Management
Learning Formats:
Assessment, Course, Exam, Memory Jogger, Skill Builder
Level 3
Trade Compliance
The Customs Trade Partnership Against Terrorism
This course introduces users to the U.S. CTPAT program, the voluntary international supply chain security initiative administered by CBP. Key features of the program discussed in the training include the three focus areas of corporate, transportation, and people and physical security; and the minimum security criteria for U.S. importers associated with these focus areas. When incorporated into a corporate learning plan, the course allows for significant personalization with the insertion of a company-specific introduction, conclusion, and supplements discussing a company’s specific security requirements as prescribed by CTPAT.
Skills:
Compliance Documentation, Import/Export Awareness, Policy Adherence, Supply Chain Security
Competencies:
Trade Compliance, Import/Customs
Learning Formats:
Course, Exam, Memory Jogger
Level 3
Supply Chain
The Final Four Steps of Managing Constraints in Manufacturing: Exploit, Subordinate, Elevate and Repeat
Learn how to apply the final four steps of the managing constraints process - Exploit, Subordinate, Elevate and Repeat. Discover practical steps to improving throughput such as when to perform quality checks, how to plan production, how to decide on batch sizes and why reducing set-up time is important.
Skills:
Constraint Management, Continuous Improvement, Production Planning
Competencies:
Supply Chain, Operations
Learning Formats:
Course
Level 2
Procurement
The Governance of Contract Management: Positioning and Service Delivery Strategies
Deep dive into the three pillars of contract management: supplier relationship management, performance management and contract administration. Learn how to position yourself for successful service delivery strategies in your organization by understanding these key principles.
Skills:
Contract Administration, Contract Management Governance, Performance Management, Supplier Relationship Management
Competencies:
Procurement, Contract Management
Learning Formats:
Course, Memory Jogger
Level 2
Procurement
The Governance of Contract Management: Relationship Management, Administration & Assessments
Explore the governance of contract management, with particular emphasis on relationship management, administration and assessment. Also, learn how to assess the appropriate level of contract management.
Skills:
Contract Administration, Contract Management Governance, Relationship Management
Competencies:
Procurement, Contract Management
Learning Formats:
Course, Memory Jogger
Level 1
Supply Chain
The Importance of Warehouse Operations
Discover the importance of warehouse operations and how seemingly small errors in this domain can significantly impact customer satisfaction, business growth and profitability. In addition, learn about inventory management, order fulfilment processes, shipping accuracy, and safety protocols for handling delicate items.
Skills:
Inventory Management, Order Fulfillment, Safety Protocols, Shipping Accuracy, Warehouse Operations
Competencies:
Supply Chain, Warehousing
Learning Formats:
Course, Memory Jogger, Skill Builder
Level 2
Supply Chain
The Internet of Things
Gain the knowledge and skills necessary to navigate the new era of supply chain management. Through an exploration of IoT technologies and their applications in the supply chain domain, you will gain a deep understanding of the potential benefits of these technologies and how they can be leveraged to optimize supply chain operations.
Skills:
Artificial Intelligence, Data Analytics, IoT, Machine Learning
Competencies:
Supply Chain, Digital and Analytics
Learning Formats:
Course, Memory Jogger