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Gain an understanding of Guided Buying workflows and how they can benefit business operations. In addition, explore the strategies necessary to get started, as well as the ways in which Guided Buying increases user experience, reduces administration, increases compliance and increases spend under management.

Learn how e-procurement works, its advantages and disadvantages, and how to use e-catalogues to improve compliance and efficiency.

Learn about causes to serious and common injuries at work, including factors that influence health and safety. Familiarize yourself with employer and employee obligations related to H&S in the workplace, along with how to properly assess risks involved in tasks.

Gain an in-depth understanding of managing hazardous substances, noise and vibration levels in the workplace, including what constitutes a hazardous substance, how to label it correctly, and safety data sheets. Learn about permissible noise levels and HAVS assessment for mitigating vibration exposure.

Learn how to identify, assess and control risks in the workplace. Learn the importance of adopting safe systems of work and preventive measures when using display screen equipment.

Discover the importance of welfare in the modern workplace. Gain an understanding of the requirements for temperature and lighting, cleanliness and bathroom facilities, first aid requirements, stress in the workplace, drugs alcohol violence and harassment, working at height risks and controls, and rules of safe ladder use.

Learn about communication, shop floor management, leading to getting things done and the importance of Follow up and Feedback.

Discover what makes a good team, how to structure a team, how to define team roles and responsibilities, including team size and skill & flexibility tracking.

Discover Hoshin Kanri, a method of strategic planning which has been successfully used by organizations in Japan and around the world. Learn how to engage your workforce in the process, so they understand and believe in your organization’s direction, as well as provide practical advice for creating an effective action plan that focuses on results.

Discover the objectives of big data analytics and understand how to separate useful data from noise, how to prepare data for analysis, and how to store data.

Explore the concept of Emotional Intelligence and how it can be used for effective stakeholder management. Learn about the skills and strategies needed to build better connections with stakeholders, as well as how to leverage emotional intelligence for success in business.

Deep dive into the end of the negotiation process and discover how to spot closing signals. Learn when it's time to stop bargaining, handle last-minute objections, finalize the deal, and communicate with internal customers.

Learn how to effectively collaborate with procurement professionals. Gain of understanding of what an RFP process is and why it's important, as well as the different steps involve. Additionally, explore the roles of both buyer and budget holder throughout this process.

Explore the process of conducting a market analysis and sourcing potential suppliers. Learn how to assess the market, search for potential suppliers, and use an RFI (Request For Information) to find the right supplier.

Deep dive into how to create process maps and flow charts using standard symbols and swim lanes, including process map templates, best practices in process mapping.