Browse Our Procurement Catalog

In this topic, you will explore how to manage biases in negotiations. You will learn to identify different types of bias, recognise them in you own teams, and how to use external biases to your advantage where appropriate.

This topic is designed to provide you an in-depth exploration of managing global and local supply risk. You will gain a better understanding of the complexities involved in balancing supply risks across multiple countries and regions. You will learn best practices for identifying and mitigating sources of supply risk so that they can be managed more effectively.

Explore how to work with internal customers, manage supplier performance and conduct self-assessment. In addition, learn the key principles of contract management and discover how to ensure contracts are executed as agreed.

Learn the principles of developing an effective presentation by discovering how to craft presentations that will effectively communicate with senior executives and build strong relationships.

Learn about best practices for measuring value beyond cost reduction, reporting it to senior management, and ensuring only credible value contributions are reported.

Learn how to measure Procurement's Return On Investment (RoI), and explore a framework for further investment in procurement. In addition, discover the metrics for reviewing procurement performance.

Learn about the challenges associated with measuring savings, including 'hard' savings, adverse incentives buyers face, how to incentivize buyers to meet business objectives and how to measure improvements in the total cost of ownership (TCO) even when the price has increased.

Explore needs assessment and make-or-buy analysis, as well as how to develop specifications.

Discover tactics used for opening a negotiation and creating a positive climate. Explore why it is important to have a positive negotiation climate, how to understand the supplier's offer, listening skills, standard vocabulary, taking a position and summarizing your conversation.

Gain knowledge on how to influence stakeholders or suppliers by harnessing the power of Neuro-Linguistic Programming (NLP). Explore how to resolve conflicts by helping you choose how you respond rather than react. Also, learn the principles of NLP that can help guide your negotiations so that both parties emerge from them feeling satisfied and confident about their choice.

Discover the fundamental tools used for managing operational procurement, including Vendor Managed Inventory (VMI), eProcurement, eCatalogues, Consortium purchases, Business Process Outsourcing (BPO), Blanket Purchase Orders (PO's) and Portfolio analysis. Learn how to use each tool and when is the best time to utilize them.

Learn about Operational Supplier Relationship Management (SRM) and how to identify and implement the most effective relationships with each operational supplier, in order to deliver the best overall strategic and operational value for the buying organization.

Gain an understanding of data mining and machine learning. Explore the different types of machine learning, supervised and unsupervised learning, clustering algorithms as well as other machine algorithms including hierarchical clustering (including K-means clustering).

Explore how to use past data to predict future activity, including regression analysis, statistical demand forecasting, moving averages and smoothing techniques.

Explore what corporate fraud is, why people commit it, warning signs to look out for and actions that all employees can take to help prevent it. Learn how to protect your company from fraudulent activities and make sure everyone stays honest.

Learn strategies to reduce supply disruptions and build proactive resilience. Explore the importance of understanding in detail what types of risks can disrupt your supply chain, and how to have plans prepared to deal effectively with a wide range of different disruptions.

Learn how to assess risk, identify potential threats and problems, create strategies for mitigating risks before they occur, and develop the tools needed to respond quickly when challenges do arise. Additionally, explore how technology can be used to anticipate future disruptions and empower proactive responses.

Explore the four key steps of the Proactive Resilience Cycle: Predict, Prepare, Respond and Review. Discover how to integrate continuous learning into your resilience strategies and become better prepared to face and overcome disruptions. Gain an understanding of how to identify your vulnerabilities and strengthen your capabilities both strategically and tactically.