Onboarding: A Seamless Start to Every Learning Journey

At Skill Dynamics, we make onboarding fast, simple, and highly effective - so your team can hit the ground running. Our proven onboarding process ensures every learner is set up for success, while giving your organization the tools to promote engagement, track progress, and maximize your investment in training. From initial setup to learner launch, we guide you every step of the way.

A Proven Onboarding Process 

Our onboarding process is simple and efficient, designed to get you up and running quickly. We've broken it down into 6 clear steps to guide you through every stage. 

Welcome to the Team 

Every onboarding journey starts with your dedicated Skill Dynamics Customer Success team. In our initial Kick-Off Meeting, we: 

  • Introduce your Skill Dynamics team and define roles and responsibilities. 
  • Review the full project scope and readiness steps. 
  • Walk through the onboarding customer journey and key learner experience milestones. 
  • Share a full project timeline with actions and deliverables. 

This ensures complete alignment across teams from day one. 

 

Configuration & Learning Formats 

We configure your platform to fit your organization's specific needs. This includes: 

  • Platform setup and user configuration. 
  • Selecting learning formats. 
  • Preparing communication materials. 
  • Customizing competency frameworks. Once setup is complete, you'll have a fully tailored environment ready for launch. 

 

Competency Frameworks 

We finalize your competency frameworks to map training directly to job roles and responsibilities. These frameworks guide content assignment and create fully personalized learning journeys for every role, from junior team members to senior leaders. 

Solution Playback 

We present a full walk-through of your configured platform, allowing you to review all settings, verify the learning experience, and approve your customized solution before launch. 

 

Learner Launch & Registration 

With the platform approved, we initiate learner registration and launch activities, including: 

  • Sending learner intro emails. 
  • Distributing welcome materials. 
  • Activating platform access.
  • Collaborative joint webinars.

You'll have everything you need to build early momentum, drive excitement, and ensure a smooth learner rollout. 

The Learning Journey Begins 

Learners start their journey with Skill Dynamics' Review module, completing role-specific diagnostic assessments that identify strengths and development areas. This data-driven approach creates personalized learning paths for every individual, which they access via the 24/7 Learn platform – fully supported by expert content, learning science, and real-time insights. 

Everything You Need to Engage Your Team

To help drive adoption and early engagement, Skill Dynamics provides a comprehensive Learner Engagement Pack - a fully self-serve library of assets you can use to promote and support your program:

PowerPoint Communication Deck

Learner communication plans, launch ideas, and customizable messaging for internal teams.

Skill Dynamics Overview Brochure

Introduces Skill Dynamics, our training features, and customer testimonials.

Internal Slides and Messaging Templates

Key message options for promoting your Skill Dynamics program internally.

Learner Glossary

Quick-reference guide to key learning terms.

Learner FAQs

Answers to common learner questions to simplify onboarding.

Learner Intro Email Templates

Pre-written email examples to kick off your learner communications.

Demo Videos

Showcase sample Skill Dynamics courses.

Visual Assets & Branding

Banners, intranet images, and Skill Dynamics logos for internal promotion.

Review Module Demo

Demonstrates the role-specific diagnostic that kicks off each learner’s journey.

A Launch Built for Long-Term Success

Our onboarding process doesn't just launch your program – it creates the foundation for measurable performance improvement, high learner engagement, and ongoing development. With Skill Dynamics, your team starts strong and stays on track – from day one and every day after.