Browse Our Catalog
Our course catalog covers the full spectrum of supply chain, procurement, and trade compliance skills. From foundational concepts to advanced strategies, each course blends expert insight with interactive learning to build capability, confidence, and performance on the job.
Level 3
Supply Chain
Managing Constraints: The Five Focusing Steps and How to Identify Constraints.
Learn about Goldratt's Five Focusing Steps, including how to identify constraints with practical steps to improving throughput, when to perform quality checks, how to plan production, how to decide on batch sizes and why reducing set-up time is important.
Skills:
Constraint Management
Competencies:
Supply Chain, Operations
Learning Formats:
Assessment, Course, Memory Jogger
Level 3
Supply Chain
Managing Constraints: The Thinking Process
Explore innovative approaches to identify and manage constraints. Examine different methods for addressing conflicting objectives as well as strategies for leveraging available resources. Gain an understanding of how shortcomings in current systems or processes can be corrected through improved business design.
Skills:
Business Design Improvement, Constraint Management
Competencies:
Supply Chain, Operations
Learning Formats:
Assessment, Course, Memory Jogger
Level 3
Procurement
Managing Negotiation Biases: How to Identify biases and use them to your advantage.
In this topic, you will explore how to manage biases in negotiations. You will learn to identify different types of bias, recognise them in you own teams, and how to use external biases to your advantage where appropriate.
Skills:
Identifying Cognitive Biases, Identifying External Biases, Identifying Negotiation Biases
Competencies:
Procurement, Negotiation
Learning Formats:
Assessment, Course, Exam, Memory Jogger, Skill Builder
Level 3
Procurement
Managing Supply Risk: Balancing Global & Local
This topic is designed to provide you an in-depth exploration of managing global and local supply risk. You will gain a better understanding of the complexities involved in balancing supply risks across multiple countries and regions. You will learn best practices for identifying and mitigating sources of supply risk so that they can be managed more effectively.
Skills:
Global Risk Identification, Local Risk Identification, Supply Risk Management
Competencies:
Procurement, Sourcing
Learning Formats:
Course
Level 1
Supply Chain
Manufacturing Methods: Operating Models
Discover the different types of manufacturing operating models - Engineer to order, Make to order, Assemble to order and Make to stock and pipeline. Gain an understanding of the differences and characteristics of each process and which products are best suited to each process.
Skills:
Assemble To Order, Engineer To Order, Make To Order, Make To Stock, Pipeline
Competencies:
Supply Chain, Operations
Learning Formats:
Assessment, Course, Exam, Memory Jogger, Skill Builder
Level 1
Supply Chain
Manufacturing Methods: Process Types
Deep dive into the four main process types: Job shop, Batch, Repetitive and Continuous. Learn how each type works and which one is best for your production needs.
Skills:
Batch Processing, Continuous Processing, Job Shop Processing, Repetitive Processing
Competencies:
Supply Chain, Operations
Learning Formats:
Assessment, Course, Exam, Memory Jogger
Level 2
Supply Chain
Master Data, PFEP & Engineering Change
Deep dive into the essential concepts of Master Data, Plan For Every Part (PFEP) and Engineering Change. By learning these important elements impact the integrity of your MRP (Materials Requirement Planning), gain insight into how data control affects supply planning. See how to attain a PFEP process and understand how a simple procedure is essential to minimize master data problems.
Skills:
Engineering Change, Master Data, Plan For Every Part
Competencies:
Supply Chain, Supply Planning
Learning Formats:
Course, Memory Jogger
Level 2
Supply Chain
Master Scheduling
Deep dive into master scheduling and its goals by learning how to create a plan for short-term, mid-term, and long-term operations that meets the strategic objectives of the organization. In addition, explore accurate forecasting models, learn how to conduct capacity analysis, and demand trends and how to incorporate quality control systems into the production process.
Skills:
Accurate Forecasting Models, Capacity Analysis, Demand Trends, Inventory Management, Master Scheduling, Quality Control Systems, Resource Planning
Competencies:
Supply Chain, Supply Planning
Learning Formats:
Course, Memory Jogger
Level 2
Supply Chain
Master Scheduling Process: An Introduction to the Role of the Master Planner
Gain an understanding of the master scheduling process and the role of the Master Planner, including capacity planning, demand forecasting, resource allocation, inventory management, production scheduling and lead time management. Also, gain a deep understanding of how all these elements interact to create an effective supply chain plan.
Skills:
Capacity Planning, Demand Forecasting, Inventory Management, Lead Time Management, Master Scheduling, Production Scheduling, Resource Allocation
Competencies:
Supply Chain, Supply Planning
Learning Formats:
Course, Memory Jogger
Level 1
Procurement
Mastering Contract Management: Internal Customers & Supplier Performance Management
Explore how to work with internal customers, manage supplier performance and conduct self-assessment. In addition, learn the key principles of contract management and discover how to ensure contracts are executed as agreed.
Skills:
Contract Management, Internal Customer Service, Supplier Performance Management
Competencies:
Procurement, Contract Management
Learning Formats:
Course, Memory Jogger, Skill Builder
Level 1
Procurement
Mastering Presentation Skills
Learn the principles of developing an effective presentation by discovering how to craft presentations that will effectively communicate with senior executives and build strong relationships.
Skills:
Presenting, Relationship Management
Competencies:
Procurement, Project Management
Learning Formats:
Course, Memory Jogger
Level 3
Supply Chain
Mastering Total Quality Management (TQM): Implementation, Pitfalls, Certification and Trends
Delve into the intricacies of implementing Total Quality Management (TQM). Explore best practices, from leadership commitment and employee involvement to technology integration and data-driven decision-making. Navigate the 12-step TQM implementation strategy, addressing challenges and pitfalls through comprehensive planning, leadership involvement, and robust data management. Gain insights into future trends, including Industry 4.0, digital transformation, and sustainability integration.
Skills:
Decision Making, Digital Transformation, Industry 4.0, Lean, QFD, Quality Assurance, Six Sigma, Sustainability Integration, Total Quality Management TQM, TQM Implementation
Competencies:
Supply Chain, Quality & Process Improvement
Learning Formats:
Assessment, Course, Expert Story, Memory Jogger, Skill Builder
Level 3
Supply Chain
Mastering Total Quality Management (TQM): Understanding, Strategy, Tools, Techniques and Methodologies
Dive into the core principles and practical applications of Total Quality Management (TQM). Explore key strategies for customer focus, continuous improvement, employee involvement, process management, and data-driven decision-making. Master the methodologies, tools, and techniques essential for successful TQM implementation, including quality control and assurance, the use of seven basic quality tools, Six Sigma techniques, Lean methodologies, and Quality Function Deployment (QFD).
Skills:
Decision Making, Lean, QFD, Quality Assurance, Six Sigma, Total Quality Management TQM, TQM Implementation
Competencies:
Supply Chain, Quality & Process Improvement
Learning Formats:
Assessment, Course, Expert Story, Memory Jogger, Skill Builder
Level 2
Supply Chain
Material Requirements Planning (MRP)
Learn about the concept of Material Requirements Planning (MRP)and explore the context and objectives of MRP, the MRP process, and the role of the planner. In addition, learn how to effectively plan for materials needed in a timely manner and develop strategies on how to maintain an efficient inventory control system.
Skills:
Inventory Control Systems, Material Requirement Planning
Competencies:
Supply Chain, Supply Planning
Learning Formats:
Assessment, Course, Memory Jogger, Skill Builder
Level 3
Procurement
Measuring Cost Avoidance and Value Beyond Cost Reduction
Learn about best practices for measuring value beyond cost reduction, reporting it to senior management, and ensuring only credible value contributions are reported.
Skills:
Cost Avoidance Measurement, Value Beyond Cost Reduction
Competencies:
Procurement, Strategy
Learning Formats:
Course, Memory Jogger
Level 2
Supply Chain
Measuring Forecast Accuracy
Learn how to determine the size and source of your errors through Mean Absolute Percentage Error and Forecast Bias. Discover which forecasts to measure - that is over, what time horizon, how often and at which level to measure as well as potential causes of forecast error and how to correct them.
Skills:
Error Identification, Forecast Measures
Competencies:
Supply Chain, Demand Planning
Learning Formats:
Course, Exam, Memory Jogger
Level 3
Procurement
Measuring Procurement’s Return on Investment
Learn how to measure Procurement's Return On Investment (RoI), and explore a framework for further investment in procurement. In addition, discover the metrics for reviewing procurement performance.
Skills:
Investment Framework, Procurement Performance Measurement, Return On Investment
Competencies:
Procurement, Strategy
Learning Formats:
Course, Memory Jogger
Level 3
Procurement
Measuring Savings: How to Identify and Measure Savings and Align them to Achieve Business Objectives
Learn about the challenges associated with measuring savings, including 'hard' savings, adverse incentives buyers face, how to incentivize buyers to meet business objectives and how to measure improvements in the total cost of ownership (TCO) even when the price has increased.
Skills:
Hard Savings, Savings Measurement, Total Cost of Ownership
Competencies:
Procurement, Strategy
Learning Formats:
Course, Memory Jogger