Browse Our Catalog

Our course catalog covers the full spectrum of supply chain, procurement, and trade compliance skills. From foundational concepts to advanced strategies, each course blends expert insight with interactive learning to build capability, confidence, and performance on the job.

Level 3 - Practitioner

Supply Chain

Product Lifecycle Management

55 mins3 Formats

Gain an understanding of Product Lifecycle Management (PLM), including balancing supply with demand, assessing and mitigating supply plan risk, managing supply constraints, and allocating limited resources. In addition, explore various methods to help you gain an understanding of the principles behind effective PLM strategy.

Skills:
Product Lifecycle Management, Risk Mitigation, Supply Constraints Management

Competencies:
Supply Chain, Supply Planning

Learning Formats:
Course, Memory Jogger, Skill Builder

Level 2 - Understanding

Supply Chain

Qualitative Forecasting Methods

325 mins5 Formats

Learn how to use the inside information from experts, executives, and customers to make your forecasts more complete, including how to use qualitative forecasting methods such as the Jury of Executive Opinion, Delphi, and Salesforce composite. Gain an understanding of when to use customer surveys and test marketing to enhance forecasts. Gain insight into when personal incentives can bias forecasts and how to correct them.

Skills:
Customer Surveys, Delphi, Forecast Bias, Jury of Executive Opinion, Market Testing, Qualitative Forecasting, Salesforce Composite

Competencies:
Supply Chain, Demand Planning

Learning Formats:
Assessment, Course, Exam, Memory Jogger, Skill Builder

Level 2 - Understanding

Procurement

Quality Management for Procurement

90 mins4 Formats

Learn the 7 principles of quality management, ISO and quality standards, procurement's role in quality, Corrective Action and Preventive Action (CAPA) as well as the costs of quality failure.

Skills:
Corrective Action and Preventive Action (CAPA), ISO, Quality Failure Cost, Quality Management Principles, Quality Standards

Competencies:
Procurement, Contract Management

Learning Formats:
Course, Expert Story, Memory Jogger, Skill Builder

Level 2 - Understanding

Supply Chain

Quantitative Forecasting Methods

325 mins5 Formats

Learn how to accurately forecast by using trends, cyclicality and seasonality, including how to separate patterns from noise and use quantitative forecasting methods such as the naïve, average, moving average, weighted moving average, and exponential smoothing.

Skills:
Critical Thinking, Cyclicality Trends, Exponential Smoothing, Moving Average, Naive Average, Quantitative Forecasting, Seasonality Trends, Weighted Moving Average

Competencies:
Supply Chain, Demand Planning

Learning Formats:
Assessment, Course, Exam, Memory Jogger, Skill Builder

Level 3 - Practitioner

Procurement

Reactive Resilience: How to Make Your Organisation More Responsive in a Crisis

30 mins1 Formats

Gain an understanding of the concept of Reactive Resilience and learn how it can help your organisation respond quickly and effectively when faced with disruption.

Skills:
Crisis Management, Disruption Response, Reactive Resilience

Competencies:
Procurement, Sourcing

Learning Formats:
Course

Level 3 - Practitioner

Trade Compliance

Regulated Activities

3 Formats

This Regulated Activities course provides users with a framework to identify activities regulated by U.S. trade controls by looking at end-use considerations, product type, activities performed within the U.S., and post-export activities. Specific issues discussed include screening destinations and parties to transactions, the permanent or temporary nature of activities, regulation of intangible items, and internal corporate activities such as foreign person employment. When incorporated into a corporate learning plan, this course can be personalized to present company-specific policies and corporate messaging.

Skills:
Denied Party Screening, End-Use Controls, Export Compliance, Transaction Screening

Competencies:
Trade Compliance, Export Controls

Learning Formats:
Course, Exam, Memory Jogger

Level 3 - Practitioner

Procurement

Supply Chain

Responding to International Sustainability Legislation (SCDDD+)

55 mins4 Formats

*COMING SOON* Explore how to navigate and comply with global sustainability regulations. This course covers key international laws, standards, and best practices for fostering sustainable development in various industries.

Skills:

Competencies:
Procurement, Supply Chain, Sustainability, Sustainability

Learning Formats:
Assessment, Course, Memory Jogger, Skill Builder

Level 2 - Understanding

Procurement

Retail Metrics Explained: Identify Key Cost Drivers & Reduce Costs

45 mins2 Formats

Explore the largest costs that drive a retail organization and provide tactics on how to reduce them, including space and inventory policies so you can identify key cost drivers and learn how to reduce costs in your organization.

Skills:
Inventory Policies, Key Cost Driver Identification

Competencies:
Procurement, Buying & Merchandising

Learning Formats:
Course, Memory Jogger

Level 2 - Understanding

Procurement

Retail Metrics Explained: Key Performance Indicators in the Retail Industry

45 mins2 Formats

Discover the key performance indicators in the retail industry, including product and departmental sales metrics such as margin/mark-up, inventory & supply chain metrics such as stock-turn and GMROI, and customer behavior metrics.

Skills:
Customer Behavior Metrics, GMROI, Inventory Metrics, Margin/Mark-Up Metrics, Stock-Turn

Competencies:
Procurement, Buying & Merchandising

Learning Formats:
Course, Memory Jogger

Level 3 - Practitioner

Supply Chain

Reverse Logistics

95 mins4 Formats

Deep dive into reverse logistics and its importance in the food and pharma industry by exploring both the fundamentals of planning and executing transportation as well as best practices for optimal efficiency. In addition, learn how to identify issues with current transportation methods and develop strategies that improve overall operations.

Skills:
Reverse Logistics, Transportation Planning

Competencies:
Supply Chain, Transportation

Learning Formats:
Assessment, Course, Exam, Memory Jogger

Level 1 - Awareness

Procurement

RFP Management: Conducting the RFP Negotiation

30 mins1 Formats

Learn best practices for conducting negotiation meetings that drive successful outcomes. Gain insights into effectively responding to common supplier questions to foster clarity and collaboration. Explore key negotiation issues and develop tactics to navigate them effectively.

Skills:
RFI, RFP, Tendering Management

Competencies:
Procurement, Sourcing

Learning Formats:
Course

Level 1 - Awareness

Procurement

RFP Management: How to Develop Specifications

30 mins1 Formats

Delve into specification development, understanding the buyer's pivotal role. Learn strategies to effectively challenge stakeholders for clarity. Differentiate between technical and functional specifications, and discern must-have from nice-to-have criteria for optimized procurement decisions.

Skills:
RFI, RFP, Tendering Management

Competencies:
Procurement, Sourcing

Learning Formats:
Course

Level 1 - Awareness

Procurement

RFP Management: How to Write an RFI and RFP

30 mins2 Formats

Explore supplier pre-qualification using Request for Information (RFI) techniques. Learn the art of crafting effective Request for Proposals (RFPs) to solicit competitive bids. Discover strategies for efficiently managing the entire RFP process, ensuring successful outcomes.

Skills:
RFI, RFP, Tendering Management

Competencies:
Procurement, Sourcing

Learning Formats:
Assessment, Course

Level 2 - Understanding

Procurement

Risk Management: Understanding and Applying Contingency Planning in Sourcing Processes

295 mins4 Formats

Discover how to use contingency planning in your sourcing processes. Learn about the importance of risk management, the different types of risks that can arise, and how to develop a plan for mitigating these risks.

Skills:
Contingency Planning Management, Risk Management, Risk Mitigation

Competencies:
Procurement, Sourcing

Learning Formats:
Assessment, Course, Memory Jogger, Skill Builder

Level 3 - Practitioner

Supply Chain

S&OP Financial Trade-offs and What-If Analysis

55 mins3 Formats

Gain the knowledge and skills to manage risk in Sales & Operations Planning (S&OP) using decision modelling. In addition, learn how to use a what-if analysis approach to quantify potential outcomes from S&OP decisions, so that you can make data-driven decisions which optimize profits.

Skills:
Data-Driven Decision Making, Decision Modelling, Risk Management, What-If Analysis

Competencies:
Supply Chain, Supply Planning

Learning Formats:
Course, Memory Jogger, Skill Builder

Level 3 - Practitioner

Procurement

Safeguarding Procurement Data: Practical Approaches to Security and Risk

60 mins4 Formats

This course equips procurement leaders to identify and classify critical data, understand the risks it faces, and apply practical controls to protect it. You will learn how to map data flows, assess threats, and integrate proportionate security requirements across the procurement lifecycle. Supplier assurance, governance, and a culture of accountability are emphasised alongside operational safeguards, ensuring that controls are embedded, visible, and actionable.

Skills:
Data Collection and Analysis, Process Mapping, Controlling Processes

Competencies:
Procurement, Digital Procurement

Learning Formats:
Skill Builder, Memory Jogger, Assessment, Course

Level 2 - Understanding

Supply Chain

Safety Stock

55 mins4 Formats

*COMING SOON* Gain an in-depth understanding of safety stock, including statistical techniques, distributions, and how to calculate your safety stock needs using the King's Method which will protect you from supply and demand uncertainty.

Skills:

Competencies:
Supply Chain, Transportation

Learning Formats:
Assessment, Course, Memory Jogger, Skill Builder

Level 2 - Understanding

Supply Chain

Sales & Operations Planning (S&OP)

85 mins3 Formats

Explore the sales and operations planning (S&OP) process, including S&OP objectives, context, and methodology. Additionally, learn to develop effective strategies for aligning sales goals with operational performance and learn how to effectively manage monthly S&OP processes to optimize inventory levels, production schedules, resource allocation decisions, and customer service.

Skills:
Sales & Operations Planning

Competencies:
Supply Chain, Supply Planning

Learning Formats:
Course, Memory Jogger, Skill Builder