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Discover the fundamental tools used for managing operational procurement, including Vendor Managed Inventory (VMI), eProcurement, eCatalogues, Consortium purchases, Business Process Outsourcing (BPO), Blanket Purchase Orders (PO's) and Portfolio analysis. Learn how to use each tool and when is the best time to utilize them.

Learn about Operational Supplier Relationship Management (SRM) and how to identify and implement the most effective relationships with each operational supplier, in order to deliver the best overall strategic and operational value for the buying organization.

Learn how to optimize supply chain efficiency by linking supply chain control towers (SCCTs) and Theory of Constraints (TOC). By combining these two approaches, you can gain a comprehensive understanding of your supply chain and make data-driven decisions to improve efficiency and reduce costs.

Gain an understanding of order management and the order-to-cash cycle. Learn how to manage make-to-stock products, including inventory tracking, ensuring timely order fulfillment and proper invoicing. Discover how to handle make-to-order items with special attention applied to taking orders, allocating resources for production and pricing strategies.

Learn about availability checks, trade offs in order processing and steps to take to ensure a successful outcome. Gain insight into different types of orders and their unique challenges.

Discover the importance of perfect order fulfilment. Explore what a perfect order looks like, how to identify orders that may cause issues with customer satisfaction, what processes should be in place to ensure perfect orders are achieved and how to assess the success of ongoing operations.

Explore how errors in inventory records typically occur and how to prevent and mitigate them. Learn how to conduct a physical inventory audit, all the way through to finding and correcting the root cause of inventory errors. Gain an understanding of the importance of accurate inventory records and how to implement a cycle counting program, including determining priorities.

Learn what a problem is, how to contain a problem, how to determine the source of a problem, possible causes and ultimately the root cause. Learn how to implement a practical countermeasure to avoid any repeats and how to track the effectiveness of your problem-solving process.

Explore the types of machine learning, including clustering algorithms and other machine algorithms. Learn about hierarchical clustering, K-means, and where data mining and machine learning fit into the process of turning data into wisdom. Gain an understanding of supervised and unsupervised learning.

Gain an understanding of data mining and machine learning. Explore the different types of machine learning, supervised and unsupervised learning, clustering algorithms as well as other machine algorithms including hierarchical clustering (including K-means clustering).

Explore how to use past data to predict future activity, including regression analysis, statistical demand forecasting, moving averages and smoothing techniques.

Explore what corporate fraud is, why people commit it, warning signs to look out for and actions that all employees can take to help prevent it. Learn how to protect your company from fraudulent activities and make sure everyone stays honest.

Learn strategies to reduce supply disruptions and build proactive resilience. Explore the importance of understanding in detail what types of risks can disrupt your supply chain, and how to have plans prepared to deal effectively with a wide range of different disruptions.

Learn how to assess risk, identify potential threats and problems, create strategies for mitigating risks before they occur, and develop the tools needed to respond quickly when challenges do arise. Additionally, explore how technology can be used to anticipate future disruptions and empower proactive responses.

Explore the four key steps of the Proactive Resilience Cycle: Predict, Prepare, Respond and Review. Discover how to integrate continuous learning into your resilience strategies and become better prepared to face and overcome disruptions. Gain an understanding of how to identify your vulnerabilities and strengthen your capabilities both strategically and tactically.

Gain an understanding of Product Lifecycle Management (PLM), including balancing supply with demand, assessing and mitigating supply plan risk, managing supply constraints, and allocating limited resources. In addition, explore various methods to help you gain an understanding of the principles behind effective PLM strategy.

Learn how to use the inside information from experts, executives, and customers to make your forecasts more complete, including how to use qualitative forecasting methods such as the Jury of Executive Opinion, Delphi, and Salesforce composite. Gain an understanding of when to use customer surveys and test marketing to enhance forecasts. Gain insight into when personal incentives can bias forecasts and how to correct them.

Learn the 7 principles of quality management, ISO and quality standards, procurement's role in quality, Corrective Action and Preventive Action (CAPA) as well as the costs of quality failure.