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Dive into the core principles and practical applications of Total Quality Management (TQM). Explore key strategies for customer focus, continuous improvement, employee involvement, process management, and data-driven decision-making. Master the methodologies, tools, and techniques essential for successful TQM implementation, including quality control and assurance, the use of seven basic quality tools, Six Sigma techniques, Lean methodologies, and Quality Function Deployment (QFD).

Learn about the concept of Material Requirements Planning (MRP)and explore the context and objectives of MRP, the MRP process, and the role of the planner. In addition, learn how to effectively plan for materials needed in a timely manner and develop strategies on how to maintain an efficient inventory control system.

Learn about best practices for measuring value beyond cost reduction, reporting it to senior management, and ensuring only credible value contributions are reported.

Learn how to determine the size and source of your errors through Mean Absolute Percentage Error and Forecast Bias. Discover which forecasts to measure - that is over, what time horizon, how often and at which level to measure as well as potential causes of forecast error and how to correct them.

Learn how to measure Procurement's Return On Investment (RoI), and explore a framework for further investment in procurement. In addition, discover the metrics for reviewing procurement performance.

Learn about the challenges associated with measuring savings, including 'hard' savings, adverse incentives buyers face, how to incentivize buyers to meet business objectives and how to measure improvements in the total cost of ownership (TCO) even when the price has increased.

Discover how to further improve the accuracy of forecasting by accounting for many different causal factors, such as advertising, discounts, and the state of the economy. Learn how to test how good your forecasting model is.

This NISPOM course is an awareness-level course designed for employees (both cleared U.S. defense contractor employees and foreign person employees with a need-to-know designation) working in cleared contractor facilities located within the U.S. or its territories and subject to the NISP. Users will be trained on identifying, providing, and safeguarding classified material and controlled unclassified information, threats to classified and controlled unclassified information (including the U.S. Insider Threat Program), and reporting requirements.

Explore needs assessment and make-or-buy analysis, as well as how to develop specifications.

Discover tactics used for opening a negotiation and creating a positive climate. Explore why it is important to have a positive negotiation climate, how to understand the supplier's offer, listening skills, standard vocabulary, taking a position and summarizing your conversation.

Explore principles of network design as they relate to multi-echelon supply chain modeling by learning how to make trade-offs when designing a network, and how to build an optimal distribution network. In addition, discover various advanced topics related to the field such as optimization techniques, demand forecasting and facility location models.

Gain an understanding of the principles of network optimization and analyze how different supply chains interact. Learn about modelling multi-echelon supply chains, trade-offs in network design, and building an optimal distribution network. Also, explore how to develop models that demonstrate the interrelationships between inventory levels at stock points within a logistics system as well as optimize their networks for performance with minimal cost.

Gain knowledge on how to influence stakeholders or suppliers by harnessing the power of Neuro-Linguistic Programming (NLP). Explore how to resolve conflicts by helping you choose how you respond rather than react. Also, learn the principles of NLP that can help guide your negotiations so that both parties emerge from them feeling satisfied and confident about their choice.

Gain an understanding of international import and export documents used in North America, including information on preparing bills of lading and waybills, invoices, certifications, declarations, and letters of credit. In addition, learn the fundamentals of each document format along with the regulatory requirements for completing them correctly.