Browse Our Catalog
Our course catalog covers the full spectrum of supply chain, procurement, and trade compliance skills. From foundational concepts to advanced strategies, each course blends expert insight with interactive learning to build capability, confidence, and performance on the job.
Level 2 - Understanding
Procurement
Stakeholder Management: Mapping, Influencing & Change Management
Gain an understanding of the skills you need to have in order to manage stakeholders effectively. Learn how to map out your stakeholders and understand their interests, influences, power levels and other factors that can affect team working. You'll also gain insights into techniques for influencing stakeholders through communication strategies, negotiation techniques and dealing with resistance.
Skills:
Change Management, Influencing Management, Mapping Management, Stakeholder Management
Competencies:
Procurement, Sourcing
Learning Formats:
Course
Level 2 - Understanding
Procurement
Strategic Cost Management: Optimizing Financial Efficiency
Learn to define Strategic Cost Management and its significance within an organization. By breaking down product or service costs into key elements, explore the process steps for Strategic Cost Management in a procurement program. Additionally, identify the necessary support and resources required to achieve successful Strategic Cost Management. Throughout the topic, you'll collect, analyze, and apply cost data principles to create accurate cost breakdowns and evaluate opportunities for savings and added value.
Skills:
Cost Breakdown, Data Management, Financial Efficiency, Strategic Cost Management
Competencies:
Procurement, Cost Management
Learning Formats:
Assessment, Course, Expert Story, Memory Jogger, Skill Builder
Level 2 - Understanding
Procurement
Strategic Supplier Relationship Management
In this course you will learn about Supplier Relationship Management (SRM) and how to identify and implement the most effective relationships with each strategic supplier, in order to deliver the best overall strategic value for the buying organization.
Skills:
Supplier Relationship Management
Competencies:
Procurement, Strategy
Learning Formats:
Assessment, Course, Expert Story, Memory Jogger, Skill Builder
Level 3 - Practitioner
Procurement
Strategies to Manage Supply Risk Through Global Sourcing
Explore strategies to effectively manage risks involved in global sourcing, including understanding risk, identifying and assessing potential risks associated with global sourcing, the importance of having a good supply chain network, leveraging supplier relationships, and investing in technologies that enable better visibility into your supply chain operations. Learn how to create contingency plans and build an effective governance structure around your global procurement strategy.
Skills:
Contingency Planning, Global Sourcing, Governance Framework, Risk Identification, Supply Risk Management
Competencies:
Procurement, Sourcing
Learning Formats:
Course
Level 3 - Practitioner
Procurement
Strategies to Manage Supply Risk Through Local Sourcing
Explore local sourcing and the potential risks involved. Learn about best practices for managing supply risk, including how to identify and mitigate supplier risk, assess financial stability of suppliers, develop strategies for diversifying supplies, evaluate different types of contractual agreements, and manage quality assurance processes.
Skills:
Local Sourcing, Quality Assurance Process, Risk Identification, Risk Mitigation, Supplier Financial Stability Assessment, Supply Risk Management
Competencies:
Procurement, Sourcing
Learning Formats:
Course, Expert Story
Level 2 - Understanding
Procurement
Supplier Development in Practice
Explore supplier development in practice by learning what Supplier Development is, and why it's important, which suppliers to develop, and how to use the PDCA cycle for successful implementation.
Skills:
PDCA Cycle, Supplier Development
Competencies:
Procurement, Contract Management
Learning Formats:
Assessment, Course, Exam, Expert Story, Memory Jogger, Skill Builder
Level 3 - Practitioner
Procurement
Supplier Diversity: Setting Up & Operating a Successful Program
Gain an understanding of the key aspects of creating, managing, and monitoring a supplier diversity program. Explore the legislation, laws and policies relevant to diversity programs as well as how to set up and operate one.
Skills:
Diversity Program Implementation, Supplier Diversity Management
Competencies:
Procurement, Strategy
Learning Formats:
Course, Memory Jogger
Level 3 - Practitioner
Procurement
Supplier Enabled Innovation
Explore the processes and techniques needed for supplier-enabled innovation by learning when it's best to use innovation instead of leverage and how to seek out potential suppliers who can provide this value.
Skills:
Supplier Enabled Innovation
Competencies:
Procurement, Contract Management
Learning Formats:
Course, Expert Story
Level 1 - Awareness
Procurement
Supplier Performance Management
Deep dive into the concept of SMART supplier performance measurement. Explore how to establish meaningful KPIs, availability, quality and delivery metrics, and capture meaningful data in order to help you improve your supplier performance management.
Skills:
Data Capture, KPIs Implementation, SMART Measurement, Supplier Performance Management
Competencies:
Procurement, Contract Management
Learning Formats:
Assessment, Course, Expert Story
Level 3 - Practitioner
Procurement
Supplier Relationship Analysis: Positioning, Defining & Managing Your Suppliers
Gain an understanding of the Supplier Preferences table and how it can be used for Market and Portfolio Analysis. In addition, learn how to position your suppliers, define supplier relationships, and manage them effectively.
Skills:
Market Analysis, Portfolio Analysis, Supplier Positioning Model, Supplier Preferencing Model, Supplier Relationship Analysis
Competencies:
Procurement, Sourcing
Learning Formats:
Course, Memory Jogger, Skill Builder
Level 2 - Understanding
Procurement
Supplier Relationship Management (SRM): Analysis, Preference & Matrix Techniques
Master the analysis, preference and matrix techniques needed for successful supplier relationships. Learn about relationship analysis, portfolio analysis, supplier preference analysis, the combined relationship matrix and evaluation and lessons learned review.
Skills:
Portfolio Analysis, Supplier Performance Analysis, Supplier Relationship Management
Competencies:
Procurement, Strategy
Learning Formats:
Assessment, Course, Exam, Memory Jogger, Skill Builder
Level 2 - Understanding
Procurement
Supplier Relationship Management (SRM): Fundamentals
Discover the fundamentals of Supplier Relationship Management. In addition, learn about the process for conducting SRM, supplier identification, supplier segmentation, and how to identify strategic suppliers.
Skills:
Supplier Identification, Supplier Relationship Management, Supplier Segmentation
Competencies:
Procurement, Strategy
Learning Formats:
Assessment, Course, Exam, Memory Jogger, Skill Builder
Level 3 - Practitioner
Procurement
Supplier Selection: Analyzing Competitor Data, Researching Potential Suppliers & Awarding Business
Learn how to properly run a Request for Proposal (RFP) process, facilitating the awarding of business with the best quality, service and total cost. Explore other techniques such as analyzing competitor data, researching potential suppliers and carrying out interviews with potential candidates.
Skills:
Data Analysis, RFP Process, Supplier Selection
Competencies:
Procurement, Sourcing
Learning Formats:
Course, Memory Jogger
Level 3 - Practitioner
Supply Chain
Supply Chain Dynamics: Causes of the Bullwhip effect
Explore the economics of demand uncertainty and how it drives supply chain dynamics. Learn about various causes that lead to a bullwhip effect such as order batching, price fluctuations and customer behavior.
Skills:
Bullwhip Effect Analysis, Customer Behavior, Order Batching, Price Fluctuations
Competencies:
Supply Chain, Supply Chain Management & Strategy
Learning Formats:
Assessment, Course, Exam, Expert Story, Memory Jogger
Level 2 - Understanding
Supply Chain
Supply Chain Dynamics: Defining the Bullwhip effect
Deep dive into the causes and effects of the Bullwhip Effect in Supply Chain Dynamics. In addition, gain a deeper understanding of how the bullwhip effect can cause higher costs and lost revenue in your supply chain, including what movements, delays and amplifications exist within the system, why they happen and how to recognize them in your own supply chain.
Skills:
Bullwhip Effect, Inventory Fluctuation
Competencies:
Supply Chain, Supply Chain Management & Strategy
Learning Formats:
Assessment, Course, Exam, Memory Jogger, Skill Builder
Level 3 - Practitioner
Supply Chain
Supply Chain Dynamics: Preventing the Bullwhip effect
Explore the concrete steps that your organization needs to follow to eliminate the Bullwhip effect. Take the lead within your supply chain to eliminate stockouts and get inventory under control.
Skills:
Bullwhip Effect Prevention, Inventory Control, Stockouts Elimination
Competencies:
Supply Chain, Supply Chain Management & Strategy
Learning Formats:
Assessment, Course, Exam, Expert Story, Memory Jogger, Skill Builder
Level 2 - Understanding
Supply Chain
Supply Chain Performance Metrics
Explore the dynamic intersection of demand and supply within the realm of supply chain management with our comprehensive course on Demand and Supply Planning Metrics. This course is designed to equip you with the essential knowledge and skills needed to optimize and synchronize the intricate processes of forecasting, demand planning, and supply chain operations.
Skills:
Demand Planning Metrics, Forecasting, Supply Planning Metrics
Competencies:
Supply Chain, Supply Chain Management & Strategy
Learning Formats:
Assessment, Course, Expert Story, Memory Jogger, Skill Builder
Level 3 - Practitioner
Supply Chain
Supply Chain Security
Understand the fundamentals of supply chain security and its role in reducing risk and protecting operations. Learn to identify physical, digital, and human-related threats, conduct risk assessments, and prioritize vulnerabilities. Explore layered security strategies such as audits, encryption, and GPS tracking, and enhance supplier collaboration to improve compliance. Monitor and refine your security approach with audits and incident planning. Discover how technologies like blockchain, IoT, and AI can strengthen visibility, resilience, and readiness for future challenges.
Skills:
Incident Response Planning, Security and Compliance, Supplier Relationship Management, Supply Chain Risk Management, Technology Enablement
Competencies:
Supply Chain, Digital and Analytics
Learning Formats:
Assessment, Course, Memory Jogger, Skill Builder