Browse Our Catalog
Our course catalog covers the full spectrum of supply chain, procurement, and trade compliance skills. From foundational concepts to advanced strategies, each course blends expert insight with interactive learning to build capability, confidence, and performance on the job.
Level 2
Procurement
Supplier Relationship Management (SRM): Fundamentals
Discover the fundamentals of Supplier Relationship Management. In addition, learn about the process for conducting SRM, supplier identification, supplier segmentation, and how to identify strategic suppliers.
Skills:
Supplier Identification, Supplier Relationship Management, Supplier Segmentation
Competencies:
Procurement, Strategy
Learning Formats:
Assessment, Course, Exam, Memory Jogger, Skill Builder
Level 3
Procurement
Supplier Selection: Analyzing Competitor Data, Researching Potential Suppliers & Awarding Business
Learn how to properly run a Request for Proposal (RFP) process, facilitating the awarding of business with the best quality, service and total cost. Explore other techniques such as analyzing competitor data, researching potential suppliers and carrying out interviews with potential candidates.
Skills:
Data Analysis, RFP Process, Supplier Selection
Competencies:
Procurement, Sourcing
Learning Formats:
Course, Memory Jogger
Level 3
Supply Chain
Supply Chain Dynamics: Causes of the Bullwhip effect
Explore the economics of demand uncertainty and how it drives supply chain dynamics. Learn about various causes that lead to a bullwhip effect such as order batching, price fluctuations and customer behavior.
Skills:
Bullwhip Effect Analysis, Customer Behavior, Order Batching, Price Fluctuations
Competencies:
Supply Chain, Supply Chain Management & Strategy
Learning Formats:
Assessment, Course, Exam, Expert Story, Memory Jogger
Level 2
Supply Chain
Supply Chain Dynamics: Defining the Bullwhip effect
Deep dive into the causes and effects of the Bullwhip Effect in Supply Chain Dynamics. In addition, gain a deeper understanding of how the bullwhip effect can cause higher costs and lost revenue in your supply chain, including what movements, delays and amplifications exist within the system, why they happen and how to recognize them in your own supply chain.
Skills:
Bullwhip Effect, Inventory Fluctuation
Competencies:
Supply Chain, Supply Chain Management & Strategy
Learning Formats:
Assessment, Course, Exam, Memory Jogger, Skill Builder
Level 3
Supply Chain
Supply Chain Dynamics: Preventing the Bullwhip effect
Explore the concrete steps that your organization needs to follow to eliminate the Bullwhip effect. Take the lead within your supply chain to eliminate stockouts and get inventory under control.
Skills:
Bullwhip Effect Prevention, Inventory Control, Stockouts Elimination
Competencies:
Supply Chain, Supply Chain Management & Strategy
Learning Formats:
Assessment, Course, Exam, Expert Story, Memory Jogger, Skill Builder
Level 2
Supply Chain
Supply Chain Performance Metrics
Explore the dynamic intersection of demand and supply within the realm of supply chain management with our comprehensive course on Demand and Supply Planning Metrics. This course is designed to equip you with the essential knowledge and skills needed to optimize and synchronize the intricate processes of forecasting, demand planning, and supply chain operations.
Skills:
Demand Planning Metrics, Forecasting, Supply Planning Metrics
Competencies:
Supply Chain, Supply Chain Management & Strategy
Learning Formats:
Assessment, Course, Expert Story, Memory Jogger, Skill Builder
Level 3
Supply Chain
Supply Chain Security
Understand the fundamentals of supply chain security and its role in reducing risk and protecting operations. Learn to identify physical, digital, and human-related threats, conduct risk assessments, and prioritize vulnerabilities. Explore layered security strategies such as audits, encryption, and GPS tracking, and enhance supplier collaboration to improve compliance. Monitor and refine your security approach with audits and incident planning. Discover how technologies like blockchain, IoT, and AI can strengthen visibility, resilience, and readiness for future challenges.
Skills:
Incident Response Planning, Security and Compliance, Supplier Relationship Management, Supply Chain Risk Management, Technology Enablement
Competencies:
Supply Chain, Digital and Analytics
Learning Formats:
Assessment, Course, Memory Jogger, Skill Builder
Level 2
Supply Chain
Supply Chain Strategy: Key Capabilities
Gain an understanding of the supply chain strategy and the key capabilities needed to develop a competitive business plan. Learn about different types of strategic toolkits as well as supply chain capabilities that optimize performance, such as supplier relationship management, logistics & transportation optimization, inventory and tracking systems, and product development for global markets.
Skills:
Business Plan, Inventory Tracking, Logistics Optimization, Performance Optimization, Supplier Relationship Management, Transport Optimization
Competencies:
Supply Chain, Supply Chain Management & Strategy
Learning Formats:
Course, Memory Jogger, Skill Builder
Level 2
Supply Chain
Supply Chain Strategy: Key Decisions
Learn the key decisions related to supply chain strategy. In addition, learn how to determine whether to make or buy a product or component, what type of supplier relationships you need, and which operating model is best for each product. Also, explore network design strategies, reverse logistics opportunities, and planning intricacies that can be used for strategic advantage.
Skills:
Network Design, Reverse Logistics, Supplier Relationship, Supply Chain Strategy
Competencies:
Supply Chain, Supply Chain Management & Strategy
Learning Formats:
Assessment, Course, Memory Jogger, Skill Builder
Level 2
Supply Chain
Sustainable Logistics
Learn what sustainable logistics means as well as what a carbon footprint is and what areas are affected by sustainable logistics. In addition, explore the benefits of sustainable logistics as well as how to make improvements through sustainable logistics.
Skills:
Continuous Improvement, Sustainable Logistics
Competencies:
Supply Chain, Warehousing, Sustainability
Learning Formats:
Assessment, Course, Exam, Memory Jogger
Level 1
Supply Chain
Sustainable Supply Chains: Future-Proofing Your Business
Discover sustainable supply chain management, delving into its principles. Examine the challenges of implementing sustainable supply chains and explore their benefits.
Skills:
Competencies:
Supply Chain, Sustainability
Learning Formats:
Assessment, Course, Memory Jogger, Skill Builder
Level 2
Trade Compliance
Technology Control Plans
This interactive course focuses on common characteristics of a Technology Control Plan (TCP), why a TCP is necessary, and how and when a company would use its TCP to protect its export-controlled information. An engaging, comic-book-style case study illustrates how a TCP might apply in a variety of situations, and a series of interactivities challenges users to apply their learning to real-world situations.
Skills:
Export Compliance, Policy Adherence, Regulatory Compliance, Risk Mitigation
Competencies:
Trade Compliance, Export Controls
Learning Formats:
Case Studies, Course, Exam, Memory Jogger
Level 2
Trade Compliance
Technology Control Plans International
This interactive course focuses on common characteristics of a Technology Control Plan (TCP), why a TCP is necessary, and how and when a company would use its TCP to protect its export-controlled information. An engaging, comic-book-style case study illustrates how a TCP might apply in a variety of situations, and a series of interactivities challenges users to apply their learning to real-world situations.
Skills:
Compliance Documentation, Export Compliance, Policy Adherence, Risk Mitigation
Competencies:
Trade Compliance, Export Controls
Learning Formats:
Case Studies, Course, Exam, Memory Jogger
Level 2
Procurement
Termination of a Contract: Strategies, Clauses & Remedies
Discover strategies and clauses to help you end a contract due to poor supplier performance. Learn the different methods of termination such as frustration, mutual agreement, or breach of contract. Also gain an understanding of remedial clauses, liquidated damages, penalty clauses and equitable damages.
Skills:
Contract Termination, Liquidated Damages, Penalty Clausesm Equitable Damages, Remedial Clauses
Competencies:
Procurement, Legal
Learning Formats:
Course, Memory Jogger
Level 2
Procurement
The Art of Negotiating: How to Bargain Effectively and Get the Best Deals
Explore the art of bargaining and negotiation by learning how to ask the right questions, read body language, make concessions and use tactics such as low ball/high ball and what-ifs.
Skills:
Bargaining Process, Negotiation Process
Competencies:
Procurement, Negotiation
Learning Formats:
Assessment, Course, Skill Builder
Level 3
Supply Chain
The Cash to Cash Cycle
Gain an understanding of the procure-to-pay process, inventory conversion process and order-to-cash process. Learn how these three processes work together and what kind of impact they have on your organization's bottom line.
Skills:
Cash-To-Cash Cycle, Inventory Conversion Process, Order-To-Cash Process, Procure-To-Pay Process
Competencies:
Supply Chain, Order Management
Learning Formats:
Course, Memory Jogger
Level 2
Procurement
The Category Management Process: The Analysis Phase
Gain an understanding of the analysis phase of category management, including internal data gathering, supply chain mapping, mastering supply market competitiveness using Porter's 5 forces, and PESTLE analysis to determine potential sources of leverage.
Skills:
5 Forces, Category Management Analysis, Data Analytics, PESTLE Analysis, Supply Chain Mapping, Supply Market Competition
Competencies:
Procurement, Category Management
Learning Formats:
Assessment, Course, Exam, Memory Jogger, Skill Builder
Level 2
Procurement
The Category Management Process: The Continuous Improvement Phase
Gain an understanding of the Continuous Improvement Phase, and how it can be used to drive supplier and process improvement. Explore the role of the category manager, Six Sigma and DMAIC, PDCA cycle, and lessons learned in order to embed continuous improvement into your category management processes.
Skills:
Continuous Improvement, DMAIC, PDCA Cycle, Process Improvement, Six Sigma, Supplier Improvement
Competencies:
Procurement, Category Management
Learning Formats:
Assessment, Course, Exam, Memory Jogger, Skill Builder