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Deep dive into the concept of Total Quality Management (TQM) and gain an understanding of TQM’s historical roots in post-war Japan and how it has evolved. Explore each of the 8 TQM principles necessary for a successful implementation in an organization.

Explore the various aspects of transportation carriers and how they are used in shipping goods, including different modes of transport, such as trucking, rail and air cargo, as well as intermodal and multimodal options for transporting goods over long distances. Also, learn about freight containers, packaging materials and other considerations for successful international shipping.

Discover Hoshin Kanri, a method of strategic planning which has been successfully used by organizations in Japan and around the world. Learn how to engage your workforce in the process, so they understand and believe in your organization’s direction, as well as provide practical advice for creating an effective action plan that focuses on results.

Online training that helps owners, compliance officers, and employees understand their compliance responsibilities, recognize “red flags”, and comply with applicable laws and regulations. Interactive tools to:
assess your risk of becoming involved in money laundering or terrorist financing,
create a customized anti-money laundering compliance program handbook, and
schedule periodic training and independent testing of your compliance program
And integrated denied party screening—to help you avoid doing business with prohibited individuals on worldwide government watch lists.

What may appear to be a simple transaction could hold hidden dangers for the unsuspecting. Antiboycott Rules Compliance addresses a major area of risk for American companies – compliance with the antiboycott laws of the U.S. The training in this course introduces users to U.S. antiboycott laws, discussing the different types of boycotts, what specifically is prohibited under U.S. law, how to identify a boycott request, and what to do when faced with a boycott request.

This practitioner-level course provides users with an in-depth understanding of the rules and rationale behind numerous import-related issues – including classification, valuation, and country of origin – and their roles within the import process. The course includes detailed sections on import valuation; trade and other preferential agreements; duties, fees, and taxes; import clearance; and rules surrounding temporary imports.

This practitioner-level course covers authorization types for reexports of U.S.-regulated hardware, software, technical data, and services received via direct commercial sales. It includes deemed reexports to dual/third-country nationals and the employment of U.S. persons at non-U.S. entities. The course also addresses temporary return authorizations for repairs and aligns content with EAR and ITAR regulations. It offers detailed guidance on implementing and amending authorizations, especially in multi-regulatory contexts, and is tailored to compliance professionals outside the U.S. Aligned with Tier 4 of the DDTC ITAR Compliance Program Guidelines (Element 5).

This practitioner-level course explores export/import authorizations for regulated hardware, technical data, software, and services under direct commercial sales and Foreign Military Sales. It covers permanent and temporary transactions and their alignment with EAR, ITAR, and OFAC regulations. Learners will gain practical guidance on selecting and implementing the correct authorizations, often involving multiple regulations and business functions. Aligned with Tier 4 of DDTC’s ITAR Compliance Guidelines, the course awards a Certificate of Completion from George Mason University’s Schar School.

This practitioner-level training course gives learners outside the U.S. the foundation for conducting and/or validating U.S. jurisdiction and classification assessments of U.S.-origin items by analyzing the critical factors to be considered – which are not always explicit in the regulations – and the methods for conducting such assessments. The factors include the differences between the philosophies of the ITAR and EAR when reviewing items and the application of the specially designed definition, analysis of the pivotal definitions to understand when information is export controlled, guidance on the issue of ITAR contamination of non-U.S. items (commonly referred to as the see-through rule), and tips for reading the control lists. The course also discusses the role effective jurisdiction and classification plays in a company’s compliance program, including best practices for documenting the determination process. The course presents information, analysis, and commentary that address issues of particular relevance to compliance practitioners operating outside the United States. The content in this course aligns with the Tier 4 requirements outlined in Element 5 of the DDTC ITAR Compliance Program Guidelines.

This practitioner-level course provides the foundation for conducting jurisdiction and classification assessments, including analysis of critical factors, differences between ITAR and EAR philosophies, key definitions, ITAR contamination of non-U.S. items, and tips for reading control lists. It also covers the role of classification in compliance programs and best practices for documenting determinations. The course aligns with Tier 4 requirements in Element 5 of the DDTC ITAR Compliance Program Guidelines. Learners will receive a Certificate of Completion from the Schar School of Policy and Government at George Mason University upon successful completion.

This practitioner-level course covers U.S. regulatory requirements for customs clearance of export-controlled items under EAR, ITAR, FTR, and CBP regulations. It includes guidance on preparing documentation, recordkeeping, and decrementation. Learners will explore requirements for permanent and temporary shipments, hand-carry scenarios, domestic transactions with foreign persons, and government transport. The course emphasizes best practices for customs activities and aligns with Tier 4 of the DDTC ITAR Compliance Program Guidelines. A Certificate of Completion from George Mason University’s Schar School is awarded upon successful completion.

This advanced-level course prepares learners for their role as empowered officials under ITAR 120.67, emphasizing their organization's ITAR compliance posture. It covers trade compliance activities, authorization processes under ITAR/EAR, risk assessment, violation disclosure, and recordkeeping. Content aligns with Tier 4 requirements of the DDTC ITAR Compliance Program Guidelines, and can include organization-specific details such as the ITAR compliance program, organizational changes (mergers, acquisitions, expansions), and U.S. foreign policy updates. Learners also receive one year of access to regulatory updates, the Trade Practitioners Webinar Series, and certification from George Mason University's Schar School.

This practitioner-level course covers regulatory requirements for managing U.S. export compliance from a non-U.S. perspective. It provides an overview of key areas under EAR and ITAR, focusing on policies and procedures for handling U.S.-origin items, temporary transfers, employee screening, recordkeeping obligations, and communicating compliance requirements to partners and end-users. It addresses violation identification, disclosure responsibilities, and best practices for effective compliance. Content aligns with Tier 4 requirements in Element 5 of the DDTC ITAR Compliance Program Guidelines, tailored specifically to compliance practitioners outside the United States.

This awareness-level course puts U.S. trade compliance in a global context for a non-U.S. audience. The course equips learners with the knowledge they need to identify U.S. export and sanctions compliance issues that could arise during their day-to-day job activities. It introduces employees to key U.S. trade regulations and concepts relevant to people working outside the U.S. but still subject to U.S. laws. It also illustrates compliance issues in real-word situations through an extensive selection of role-based scenarios. When incorporated into a corporate learning plan, this course can be configured using the CE Curator to develop training targeted to a user’s specific needs – based on things like job function, location, or compliance responsibility – and then personalized to reflect company-specific compliance policies and procedures.

This intermediate-level course, based on a webinar by export compliance expert Felice Laird, explores the regulatory background and compliance challenges related to emerging technologies that may be subject to U.S. export controls—even if developed outside the U.S. Covered technologies include IT, cybersecurity, telecommunications, quantum technologies, AI and machine learning, semiconductor manufacturing, aerospace, biotechnology, space and energy technologies, advanced manufacturing, and health care technologies. The course also features a Q&A session from the live broadcast.

U.S. export controls on hardware and software using encryption remain one of the areas that can confound even the most experienced export compliance practitioner. This practitioner-level course, based on a webinar presented by export compliance expert Felice Laird, walks learners through the controls on commercial encryption technology; reviews the technical basics and terminology used in the Cat. 5, Part 2 Technical Note regarding “cryptography for data confidentiality;” reviews classification methodologies for items where information security is not the primary purpose; discusses the use of publicly available encryption code in creating software for commercial sale; overviews licensing authorities for products using encryption (NLR, ENC, and Export Licenses); reviews the recordkeeping and reporting requirements associated with encryption; and offers insights into the outlook for future regulatory changes.

The semiconductor ecosystem had a shock in October 2022 when the Commerce Department published final rules that impact all parties in the semiconductor supply chain. Designed primarily to inhibit China’s capacity to develop advanced semiconductor technology, the rules have a significant impact on U.S.-based and non-U.S. companies. This course, based on a webinar presented by export compliance expert Felice Laird, will cover the new and revised texts of Category 3 of the Commerce Control List (including the Fall 2023 revisions) and the impact of the foreign-direct product rule on chips and their components that are made outside the U.S. Topics covered include the present controls on chips and the equipment and technology that go into making them; important definitions and interpretations; a review of the semiconductor supply chain as impacted by U.S. export controls; a discussion of the classification methodologies for chips, manufacturing equipment, and raw materials; an overview of entity designations; best practices; and the outlook for future regulatory changes.

The U.S. Export Controls: Advanced EAR course is designed for individuals who have practical experience and familiarity with the fundamentals of U.S. export controls on commercial, dual-use, and certain military items under the EAR. The training covers the legal foundation of the EAR, including regulatory definitions and concepts, export authorizations and support documents for license applications, use of license exceptions, special reporting requirements, commodity classification requests, requirements for encryption items, requirements for chemicals subject to the CWC, violations, voluntary self-disclosures, and related sanctions. A series of export project case studies and scenarios also illustrate how the EAR applies in various business situations and how these issues should be handled under the regulations and other guidance provided by the government.