Browse Our Catalog

Our course catalog covers the full spectrum of supply chain, procurement, and trade compliance skills. From foundational concepts to advanced strategies, each course blends expert insight with interactive learning to build capability, confidence, and performance on the job.

Level 1 - Awareness

Supply Chain

Warehouse Safety

55 mins3 Formats

Learn to identify all the important health and safety risks in warehouses, and how to prevent them, including health and safety on docks, forklifts, conveyors, storage, ergonomics, recharging stations, chemical spills, and accident prevention. It is based on OSHA (Occupational Safety and Health Administration in the United States) standards and EU-OSHA (the EU equivalent).

Skills:
EU-OSHA, Health and Safety Risks Identification, OSHA, Warehouse Safety

Competencies:
Supply Chain, Warehousing

Learning Formats:
Course, Memory Jogger, Skill Builder

Level 3 - Practitioner

Supply Chain

Warranties & Customer Care

105 mins5 Formats

Discover how to determine which types of warranties (e.g. financial compensation vs. repair) are appropriate in which situations and explore how warranties can be used to gain competitive advantage, details the warranty management process and provides warranty management metrics.

Skills:
Customer Care Management, Warranties Management

Competencies:
Supply Chain, Transportation

Learning Formats:
Assessment, Course, Exam, Memory Jogger, Skill Builder

Level 1 - Awareness

Trade Compliance

Whistleblowing

3 Formats

This awareness-level course provides users with the definition of what whistleblowing is and what it is not. It stresses its importance to a healthy organization. The course gives examples of existing whistleblowing laws in various geographies and identifies the elements typically found in a company’s whistleblowing policy. It outlines situations for when to use whistleblower mechanisms and the caution that should be taken when doing so. The course also offers guidelines for making a whistleblower report.

Skills:
Compliance Risk Mitigation, Legal Consequences, Policy Adherence, Whistleblower Protection

Competencies:
Trade Compliance, Whistleblowing

Learning Formats:
Course, Exam, Memory Jogger