Browse Our Catalog
Our course catalog covers the full spectrum of supply chain, procurement, and trade compliance skills. From foundational concepts to advanced strategies, each course blends expert insight with interactive learning to build capability, confidence, and performance on the job.
Level 3 - Practitioner
Supply Chain
Warranties & Customer Care
Discover how to determine which types of warranties (e.g. financial compensation vs. repair) are appropriate in which situations and explore how warranties can be used to gain competitive advantage, details the warranty management process and provides warranty management metrics.
Skills:
Customer Care Management, Warranties Management
Competencies:
Supply Chain, Transportation
Learning Formats:
Assessment, Course, Exam, Memory Jogger, Skill Builder
Level 1 - Awareness
Trade Compliance
Whistleblowing
This awareness-level course provides users with the definition of what whistleblowing is and what it is not. It stresses its importance to a healthy organization. The course gives examples of existing whistleblowing laws in various geographies and identifies the elements typically found in a company’s whistleblowing policy. It outlines situations for when to use whistleblower mechanisms and the caution that should be taken when doing so. The course also offers guidelines for making a whistleblower report.
Skills:
Compliance Risk Mitigation, Legal Consequences, Policy Adherence, Whistleblower Protection
Competencies:
Trade Compliance, Whistleblowing
Learning Formats:
Course, Exam, Memory Jogger