Browse Our Supply Chain Catalog

Our course catalog covers the full spectrum of supply chain, procurement, and trade compliance skills. From foundational concepts to advanced strategies, each course blends expert insight with interactive learning to build capability, confidence, and performance on the job.

Level 1

Supply Chain

Logistics Service Providers

105 mins5 Formats

Explore the four types of logistics service providers (1PL, 2PL, 3PL, and 4PL), and learn how each type can be used to effectively manage supply chains. Additionally, learn about 1st party logistics (1PL), which is simply the organization's transportation infrastructure; 2nd party logistics (2PL), outsourced warehousing services; 3rd party logistics (3PL) services such as freight forwarding, transport organizations and customs brokers handling international shipments; and finally 4th party logistics (4PL) providing a comprehensive suite of integrated supply chain solutions.

Skills:
Customs Brokers, Freight Forwarding, Integrated Supply Chain Solutions, Logistics Service Providers, Outsourced Warehousing Services, Transport Organizations, Transportation Infrastructure

Competencies:
Supply Chain, Transportation

Learning Formats:
Assessment, Course, Exam, Memory Jogger, Skill Builder

Level 2

Supply Chain

Logistics Technologies: Electronic Data Interchange

95 mins4 Formats

Deep dive into the complexities of Electronic Data Interchange (EDI), including terminology, and skills required, and guides how to implement EDI or change and upgrade current systems.

Skills:
Electronic Data Interchange

Competencies:
Supply Chain, Transportation

Learning Formats:
Assessment, Course, Exam, Memory Jogger

Level 2

Supply Chain

Logistics Technologies: Point of Sale Barcodes

105 mins5 Formats

Learn about point-of-sale bar codes, Bar codes in production lots and inventory management, and Logistics bar codes, including UPC and E-A-N bar codes, 128 bar codes, ASN and SSCC. With RFID, learn how the technology works, its types, advantages and problems.

Skills:
128 Bar Codes, ASN, Logistics Bar Codes, Point-of-Sale Bar Codes, Production Lot & Inventory Management Bar Codes, RFID, SSCC, UPC & E-A-N Bar Codes

Competencies:
Supply Chain, Transportation

Learning Formats:
Assessment, Course, Exam, Memory Jogger, Skill Builder

Level 3

Supply Chain

Managing Constraints: Goldratt’s Throughput Accounting

45 mins2 Formats

Learn about the concept of common sense decision-making and how to identify key constraints that directly influence an organization's performance. Explore effective techniques for analyzing and measuring data in order to make faster and more accurate decisions.

Skills:
Constraint Management, Cost Driver Analysis, Data Analysis, Forecasting, Performance Measurement Systems, Project Control Principles, Supply Chain Optimization Strategies, Throughput Accounting, Value Chain Goals Management

Competencies:
Supply Chain, Operations

Learning Formats:
Course, Memory Jogger

Level 3

Supply Chain

Managing Constraints: The Five Focusing Steps and How to Identify Constraints.

80 mins3 Formats

Learn about Goldratt's Five Focusing Steps, including how to identify constraints with practical steps to improving throughput, when to perform quality checks, how to plan production, how to decide on batch sizes and why reducing set-up time is important.

Skills:
Constraint Management

Competencies:
Supply Chain, Operations

Learning Formats:
Assessment, Course, Memory Jogger

Level 3

Supply Chain

Managing Constraints: The Thinking Process

785 mins3 Formats

Explore innovative approaches to identify and manage constraints. Examine different methods for addressing conflicting objectives as well as strategies for leveraging available resources. Gain an understanding of how shortcomings in current systems or processes can be corrected through improved business design.

Skills:
Business Design Improvement, Constraint Management

Competencies:
Supply Chain, Operations

Learning Formats:
Assessment, Course, Memory Jogger

Level 1

Supply Chain

Manufacturing Methods: Operating Models

125 mins5 Formats

Discover the different types of manufacturing operating models - Engineer to order, Make to order, Assemble to order and Make to stock and pipeline. Gain an understanding of the differences and characteristics of each process and which products are best suited to each process.

Skills:
Assemble To Order, Engineer To Order, Make To Order, Make To Stock, Pipeline

Competencies:
Supply Chain, Operations

Learning Formats:
Assessment, Course, Exam, Memory Jogger, Skill Builder

Level 1

Supply Chain

Manufacturing Methods: Process Types

115 mins4 Formats

Deep dive into the four main process types: Job shop, Batch, Repetitive and Continuous. Learn how each type works and which one is best for your production needs.

Skills:
Batch Processing, Continuous Processing, Job Shop Processing, Repetitive Processing

Competencies:
Supply Chain, Operations

Learning Formats:
Assessment, Course, Exam, Memory Jogger

Level 2

Supply Chain

Master Data, PFEP & Engineering Change

45 mins2 Formats

Deep dive into the essential concepts of Master Data, Plan For Every Part (PFEP) and Engineering Change. By learning these important elements impact the integrity of your MRP (Materials Requirement Planning), gain insight into how data control affects supply planning. See how to attain a PFEP process and understand how a simple procedure is essential to minimize master data problems.

Skills:
Engineering Change, Master Data, Plan For Every Part

Competencies:
Supply Chain, Supply Planning

Learning Formats:
Course, Memory Jogger

Level 2

Supply Chain

Master Scheduling

65 mins2 Formats

Deep dive into master scheduling and its goals by learning how to create a plan for short-term, mid-term, and long-term operations that meets the strategic objectives of the organization. In addition, explore accurate forecasting models, learn how to conduct capacity analysis, and demand trends and how to incorporate quality control systems into the production process.

Skills:
Accurate Forecasting Models, Capacity Analysis, Demand Trends, Inventory Management, Master Scheduling, Quality Control Systems, Resource Planning

Competencies:
Supply Chain, Supply Planning

Learning Formats:
Course, Memory Jogger

Level 2

Supply Chain

Master Scheduling Process: An Introduction to the Role of the Master Planner

45 mins2 Formats

Gain an understanding of the master scheduling process and the role of the Master Planner, including capacity planning, demand forecasting, resource allocation, inventory management, production scheduling and lead time management. Also, gain a deep understanding of how all these elements interact to create an effective supply chain plan.

Skills:
Capacity Planning, Demand Forecasting, Inventory Management, Lead Time Management, Master Scheduling, Production Scheduling, Resource Allocation

Competencies:
Supply Chain, Supply Planning

Learning Formats:
Course, Memory Jogger

Level 3

Supply Chain

Mastering Total Quality Management (TQM): Implementation, Pitfalls, Certification and Trends

45 mins5 Formats

Delve into the intricacies of implementing Total Quality Management (TQM). Explore best practices, from leadership commitment and employee involvement to technology integration and data-driven decision-making. Navigate the 12-step TQM implementation strategy, addressing challenges and pitfalls through comprehensive planning, leadership involvement, and robust data management. Gain insights into future trends, including Industry 4.0, digital transformation, and sustainability integration.

Skills:
Decision Making, Digital Transformation, Industry 4.0, Lean, QFD, Quality Assurance, Six Sigma, Sustainability Integration, Total Quality Management TQM, TQM Implementation

Competencies:
Supply Chain, Quality & Process Improvement

Learning Formats:
Assessment, Course, Expert Story, Memory Jogger, Skill Builder

Level 3

Supply Chain

Mastering Total Quality Management (TQM): Understanding, Strategy, Tools, Techniques and Methodologies

45 mins5 Formats

Dive into the core principles and practical applications of Total Quality Management (TQM). Explore key strategies for customer focus, continuous improvement, employee involvement, process management, and data-driven decision-making. Master the methodologies, tools, and techniques essential for successful TQM implementation, including quality control and assurance, the use of seven basic quality tools, Six Sigma techniques, Lean methodologies, and Quality Function Deployment (QFD).

Skills:
Decision Making, Lean, QFD, Quality Assurance, Six Sigma, Total Quality Management TQM, TQM Implementation

Competencies:
Supply Chain, Quality & Process Improvement

Learning Formats:
Assessment, Course, Expert Story, Memory Jogger, Skill Builder

Level 2

Supply Chain

Material Requirements Planning (MRP)

320 mins4 Formats

Learn about the concept of Material Requirements Planning (MRP)and explore the context and objectives of MRP, the MRP process, and the role of the planner. In addition, learn how to effectively plan for materials needed in a timely manner and develop strategies on how to maintain an efficient inventory control system.

Skills:
Inventory Control Systems, Material Requirement Planning

Competencies:
Supply Chain, Supply Planning

Learning Formats:
Assessment, Course, Memory Jogger, Skill Builder

Level 2

Supply Chain

Measuring Forecast Accuracy

75 mins3 Formats

Learn how to determine the size and source of your errors through Mean Absolute Percentage Error and Forecast Bias. Discover which forecasts to measure - that is over, what time horizon, how often and at which level to measure as well as potential causes of forecast error and how to correct them.

Skills:
Error Identification, Forecast Measures

Competencies:
Supply Chain, Demand Planning

Learning Formats:
Course, Exam, Memory Jogger

Level 3

Supply Chain

Multiple Regression Analysis

75 mins3 Formats

Discover how to further improve the accuracy of forecasting by accounting for many different causal factors, such as advertising, discounts, and the state of the economy. Learn how to test how good your forecasting model is.

Skills:
Multiple Regression Analysis

Competencies:
Supply Chain, Demand Planning

Learning Formats:
Course, Exam, Memory Jogger

Level 3

Supply Chain

Network Design Principles

135 mins6 Formats

Explore principles of network design as they relate to multi-echelon supply chain modeling by learning how to make trade-offs when designing a network, and how to build an optimal distribution network. In addition, discover various advanced topics related to the field such as optimization techniques, demand forecasting and facility location models.

Skills:
Building an Optimal Distribution Network, Demand Forecasting, Facility Location Models, Network Design, Optimization Techniques, Trade Offs

Competencies:
Supply Chain, Transportation

Learning Formats:
Assessment, Course, Exam, Expert Story, Memory Jogger, Skill Builder

Level 3

Supply Chain

Network Design Principles: Network Optimization

95 mins4 Formats

Gain an understanding of the principles of network optimization and analyze how different supply chains interact. Learn about modelling multi-echelon supply chains, trade-offs in network design, and building an optimal distribution network. Also, explore how to develop models that demonstrate the interrelationships between inventory levels at stock points within a logistics system as well as optimize their networks for performance with minimal cost.

Skills:
Building an Optimal Distribution Network, Modelling, Multi-Echelon Supply Chain Modelling, Network Optimization, Trade Offs

Competencies:
Supply Chain, Transportation

Learning Formats:
Assessment, Course, Exam, Memory Jogger