Browse Our Supply Chain Catalog
Our course catalog covers the full spectrum of supply chain, procurement, and trade compliance skills. From foundational concepts to advanced strategies, each course blends expert insight with interactive learning to build capability, confidence, and performance on the job.
Level 1
Supply Chain
Logistics Service Providers
Explore the four types of logistics service providers (1PL, 2PL, 3PL, and 4PL), and learn how each type can be used to effectively manage supply chains. Additionally, learn about 1st party logistics (1PL), which is simply the organization's transportation infrastructure; 2nd party logistics (2PL), outsourced warehousing services; 3rd party logistics (3PL) services such as freight forwarding, transport organizations and customs brokers handling international shipments; and finally 4th party logistics (4PL) providing a comprehensive suite of integrated supply chain solutions.
Skills:
Customs Brokers, Freight Forwarding, Integrated Supply Chain Solutions, Logistics Service Providers, Outsourced Warehousing Services, Transport Organizations, Transportation Infrastructure
Competencies:
Supply Chain, Transportation
Learning Formats:
Assessment, Course, Exam, Memory Jogger, Skill Builder
Level 2
Supply Chain
Logistics Technologies: Electronic Data Interchange
Deep dive into the complexities of Electronic Data Interchange (EDI), including terminology, and skills required, and guides how to implement EDI or change and upgrade current systems.
Skills:
Electronic Data Interchange
Competencies:
Supply Chain, Transportation
Learning Formats:
Assessment, Course, Exam, Memory Jogger
Level 2
Supply Chain
Logistics Technologies: Point of Sale Barcodes
Learn about point-of-sale bar codes, Bar codes in production lots and inventory management, and Logistics bar codes, including UPC and E-A-N bar codes, 128 bar codes, ASN and SSCC. With RFID, learn how the technology works, its types, advantages and problems.
Skills:
128 Bar Codes, ASN, Logistics Bar Codes, Point-of-Sale Bar Codes, Production Lot & Inventory Management Bar Codes, RFID, SSCC, UPC & E-A-N Bar Codes
Competencies:
Supply Chain, Transportation
Learning Formats:
Assessment, Course, Exam, Memory Jogger, Skill Builder
Level 3
Supply Chain
Managing Constraints: Goldratt’s Throughput Accounting
Learn about the concept of common sense decision-making and how to identify key constraints that directly influence an organization's performance. Explore effective techniques for analyzing and measuring data in order to make faster and more accurate decisions.
Skills:
Constraint Management, Cost Driver Analysis, Data Analysis, Forecasting, Performance Measurement Systems, Project Control Principles, Supply Chain Optimization Strategies, Throughput Accounting, Value Chain Goals Management
Competencies:
Supply Chain, Operations
Learning Formats:
Course, Memory Jogger
Level 3
Supply Chain
Managing Constraints: The Five Focusing Steps and How to Identify Constraints.
Learn about Goldratt's Five Focusing Steps, including how to identify constraints with practical steps to improving throughput, when to perform quality checks, how to plan production, how to decide on batch sizes and why reducing set-up time is important.
Skills:
Constraint Management
Competencies:
Supply Chain, Operations
Learning Formats:
Assessment, Course, Memory Jogger
Level 3
Supply Chain
Managing Constraints: The Thinking Process
Explore innovative approaches to identify and manage constraints. Examine different methods for addressing conflicting objectives as well as strategies for leveraging available resources. Gain an understanding of how shortcomings in current systems or processes can be corrected through improved business design.
Skills:
Business Design Improvement, Constraint Management
Competencies:
Supply Chain, Operations
Learning Formats:
Assessment, Course, Memory Jogger
Level 1
Supply Chain
Manufacturing Methods: Operating Models
Discover the different types of manufacturing operating models - Engineer to order, Make to order, Assemble to order and Make to stock and pipeline. Gain an understanding of the differences and characteristics of each process and which products are best suited to each process.
Skills:
Assemble To Order, Engineer To Order, Make To Order, Make To Stock, Pipeline
Competencies:
Supply Chain, Operations
Learning Formats:
Assessment, Course, Exam, Memory Jogger, Skill Builder
Level 1
Supply Chain
Manufacturing Methods: Process Types
Deep dive into the four main process types: Job shop, Batch, Repetitive and Continuous. Learn how each type works and which one is best for your production needs.
Skills:
Batch Processing, Continuous Processing, Job Shop Processing, Repetitive Processing
Competencies:
Supply Chain, Operations
Learning Formats:
Assessment, Course, Exam, Memory Jogger
Level 2
Supply Chain
Master Data, PFEP & Engineering Change
Deep dive into the essential concepts of Master Data, Plan For Every Part (PFEP) and Engineering Change. By learning these important elements impact the integrity of your MRP (Materials Requirement Planning), gain insight into how data control affects supply planning. See how to attain a PFEP process and understand how a simple procedure is essential to minimize master data problems.
Skills:
Engineering Change, Master Data, Plan For Every Part
Competencies:
Supply Chain, Supply Planning
Learning Formats:
Course, Memory Jogger
Level 2
Supply Chain
Master Scheduling
Deep dive into master scheduling and its goals by learning how to create a plan for short-term, mid-term, and long-term operations that meets the strategic objectives of the organization. In addition, explore accurate forecasting models, learn how to conduct capacity analysis, and demand trends and how to incorporate quality control systems into the production process.
Skills:
Accurate Forecasting Models, Capacity Analysis, Demand Trends, Inventory Management, Master Scheduling, Quality Control Systems, Resource Planning
Competencies:
Supply Chain, Supply Planning
Learning Formats:
Course, Memory Jogger
Level 2
Supply Chain
Master Scheduling Process: An Introduction to the Role of the Master Planner
Gain an understanding of the master scheduling process and the role of the Master Planner, including capacity planning, demand forecasting, resource allocation, inventory management, production scheduling and lead time management. Also, gain a deep understanding of how all these elements interact to create an effective supply chain plan.
Skills:
Capacity Planning, Demand Forecasting, Inventory Management, Lead Time Management, Master Scheduling, Production Scheduling, Resource Allocation
Competencies:
Supply Chain, Supply Planning
Learning Formats:
Course, Memory Jogger
Level 3
Supply Chain
Mastering Total Quality Management (TQM): Implementation, Pitfalls, Certification and Trends
Delve into the intricacies of implementing Total Quality Management (TQM). Explore best practices, from leadership commitment and employee involvement to technology integration and data-driven decision-making. Navigate the 12-step TQM implementation strategy, addressing challenges and pitfalls through comprehensive planning, leadership involvement, and robust data management. Gain insights into future trends, including Industry 4.0, digital transformation, and sustainability integration.
Skills:
Decision Making, Digital Transformation, Industry 4.0, Lean, QFD, Quality Assurance, Six Sigma, Sustainability Integration, Total Quality Management TQM, TQM Implementation
Competencies:
Supply Chain, Quality & Process Improvement
Learning Formats:
Assessment, Course, Expert Story, Memory Jogger, Skill Builder
Level 3
Supply Chain
Mastering Total Quality Management (TQM): Understanding, Strategy, Tools, Techniques and Methodologies
Dive into the core principles and practical applications of Total Quality Management (TQM). Explore key strategies for customer focus, continuous improvement, employee involvement, process management, and data-driven decision-making. Master the methodologies, tools, and techniques essential for successful TQM implementation, including quality control and assurance, the use of seven basic quality tools, Six Sigma techniques, Lean methodologies, and Quality Function Deployment (QFD).
Skills:
Decision Making, Lean, QFD, Quality Assurance, Six Sigma, Total Quality Management TQM, TQM Implementation
Competencies:
Supply Chain, Quality & Process Improvement
Learning Formats:
Assessment, Course, Expert Story, Memory Jogger, Skill Builder
Level 2
Supply Chain
Material Requirements Planning (MRP)
Learn about the concept of Material Requirements Planning (MRP)and explore the context and objectives of MRP, the MRP process, and the role of the planner. In addition, learn how to effectively plan for materials needed in a timely manner and develop strategies on how to maintain an efficient inventory control system.
Skills:
Inventory Control Systems, Material Requirement Planning
Competencies:
Supply Chain, Supply Planning
Learning Formats:
Assessment, Course, Memory Jogger, Skill Builder
Level 2
Supply Chain
Measuring Forecast Accuracy
Learn how to determine the size and source of your errors through Mean Absolute Percentage Error and Forecast Bias. Discover which forecasts to measure - that is over, what time horizon, how often and at which level to measure as well as potential causes of forecast error and how to correct them.
Skills:
Error Identification, Forecast Measures
Competencies:
Supply Chain, Demand Planning
Learning Formats:
Course, Exam, Memory Jogger
Level 3
Supply Chain
Multiple Regression Analysis
Discover how to further improve the accuracy of forecasting by accounting for many different causal factors, such as advertising, discounts, and the state of the economy. Learn how to test how good your forecasting model is.
Skills:
Multiple Regression Analysis
Competencies:
Supply Chain, Demand Planning
Learning Formats:
Course, Exam, Memory Jogger
Level 3
Supply Chain
Network Design Principles
Explore principles of network design as they relate to multi-echelon supply chain modeling by learning how to make trade-offs when designing a network, and how to build an optimal distribution network. In addition, discover various advanced topics related to the field such as optimization techniques, demand forecasting and facility location models.
Skills:
Building an Optimal Distribution Network, Demand Forecasting, Facility Location Models, Network Design, Optimization Techniques, Trade Offs
Competencies:
Supply Chain, Transportation
Learning Formats:
Assessment, Course, Exam, Expert Story, Memory Jogger, Skill Builder
Level 3
Supply Chain
Network Design Principles: Network Optimization
Gain an understanding of the principles of network optimization and analyze how different supply chains interact. Learn about modelling multi-echelon supply chains, trade-offs in network design, and building an optimal distribution network. Also, explore how to develop models that demonstrate the interrelationships between inventory levels at stock points within a logistics system as well as optimize their networks for performance with minimal cost.
Skills:
Building an Optimal Distribution Network, Modelling, Multi-Echelon Supply Chain Modelling, Network Optimization, Trade Offs
Competencies:
Supply Chain, Transportation
Learning Formats:
Assessment, Course, Exam, Memory Jogger