Browse Our Supply Chain Catalog
Our course catalog covers the full spectrum of supply chain, procurement, and trade compliance skills. From foundational concepts to advanced strategies, each course blends expert insight with interactive learning to build capability, confidence, and performance on the job.
Level 2
Supply Chain
North America Import-Export Documents
Gain an understanding of international import and export documents used in North America, including information on preparing bills of lading and waybills, invoices, certifications, declarations, and letters of credit. In addition, learn the fundamentals of each document format along with the regulatory requirements for completing them correctly.
Skills:
Bills of Lading, Certifications, Declarations, Invoices, Letters of Credit, North America Import-Export Documents, Waybills
Competencies:
Supply Chain, Transportation
Learning Formats:
Assessment, Course, Exam, Memory Jogger, Skill Builder
Level 2
Supply Chain
Optimizing Supply Chain Efficiency: Linking Supply Chain Control Towers and Theory of Constraints
Learn how to optimize supply chain efficiency by linking supply chain control towers (SCCTs) and Theory of Constraints (TOC). By combining these two approaches, you can gain a comprehensive understanding of your supply chain and make data-driven decisions to improve efficiency and reduce costs.
Skills:
Constraint Management, Continuous Improvement, Production Planning
Competencies:
Supply Chain, Operations
Learning Formats:
Assessment, Course, Expert Story, Memory Jogger, Skill Builder
Level 1
Supply Chain
Order Management Overview
Gain an understanding of order management and the order-to-cash cycle. Learn how to manage make-to-stock products, including inventory tracking, ensuring timely order fulfillment and proper invoicing. Discover how to handle make-to-order items with special attention applied to taking orders, allocating resources for production and pricing strategies.
Skills:
Inventory Tracking, Invoicing, Make-To-Stock Product Management, Order Fulfilment, Order Management, Order-To-Cash Cycle, Pricing Strategies, Production Resource Allocation
Competencies:
Supply Chain, Order Management
Learning Formats:
Course, Memory Jogger, Skill Builder
Level 2
Supply Chain
Order Processing
Learn about availability checks, trade offs in order processing and steps to take to ensure a successful outcome. Gain insight into different types of orders and their unique challenges.
Skills:
Availability Checking, Order Processing, Order Types, Trade Offs
Competencies:
Supply Chain, Order Management
Learning Formats:
Course, Memory Jogger, Skill Builder
Level 2
Supply Chain
Perfect Order Fulfillment
Discover the importance of perfect order fulfilment. Explore what a perfect order looks like, how to identify orders that may cause issues with customer satisfaction, what processes should be in place to ensure perfect orders are achieved and how to assess the success of ongoing operations.
Skills:
Operational Assessments, Order Fulfilment
Competencies:
Supply Chain, Order Management
Learning Formats:
Assessment, Course, Exam, Memory Jogger, Skill Builder
Level 2
Supply Chain
Physical Inventory Control
Explore how errors in inventory records typically occur and how to prevent and mitigate them. Learn how to conduct a physical inventory audit, all the way through to finding and correcting the root cause of inventory errors. Gain an understanding of the importance of accurate inventory records and how to implement a cycle counting program, including determining priorities.
Skills:
Cycle Counting Program Implementation, Inventory Record Error Management, Physical Inventory Auditing, Physical Inventory Control
Competencies:
Supply Chain, Inventory Control
Learning Formats:
Course, Memory Jogger
Level 1
Supply Chain
Practical Problem Solving
Learn what a problem is, how to contain a problem, how to determine the source of a problem, possible causes and ultimately the root cause. Learn how to implement a practical countermeasure to avoid any repeats and how to track the effectiveness of your problem-solving process.
Skills:
Problem Solving, Root Cause Diagnosis
Competencies:
Supply Chain, Quality & Process Improvement
Learning Formats:
Course, Memory Jogger
Level 3
Supply Chain
Predictive Analytics: Data Mining & Machine Learning
Explore the types of machine learning, including clustering algorithms and other machine algorithms. Learn about hierarchical clustering, K-means, and where data mining and machine learning fit into the process of turning data into wisdom. Gain an understanding of supervised and unsupervised learning.
Skills:
Data Mining, Machine Learning, Predictive Analytics, Supervised Learning, Unsupervised Learning
Competencies:
Supply Chain, Digital and Analytics
Learning Formats:
Course
Level 3
Supply Chain
Product Lifecycle Management
Gain an understanding of Product Lifecycle Management (PLM), including balancing supply with demand, assessing and mitigating supply plan risk, managing supply constraints, and allocating limited resources. In addition, explore various methods to help you gain an understanding of the principles behind effective PLM strategy.
Skills:
Product Lifecycle Management, Risk Mitigation, Supply Constraints Management
Competencies:
Supply Chain, Supply Planning
Learning Formats:
Course, Memory Jogger, Skill Builder
Level 2
Supply Chain
Qualitative Forecasting Methods
Learn how to use the inside information from experts, executives, and customers to make your forecasts more complete, including how to use qualitative forecasting methods such as the Jury of Executive Opinion, Delphi, and Salesforce composite. Gain an understanding of when to use customer surveys and test marketing to enhance forecasts. Gain insight into when personal incentives can bias forecasts and how to correct them.
Skills:
Customer Surveys, Delphi, Forecast Bias, Jury of Executive Opinion, Market Testing, Qualitative Forecasting, Salesforce Composite
Competencies:
Supply Chain, Demand Planning
Learning Formats:
Assessment, Course, Exam, Memory Jogger, Skill Builder
Level 2
Supply Chain
Quantitative Forecasting Methods
Learn how to accurately forecast by using trends, cyclicality and seasonality, including how to separate patterns from noise and use quantitative forecasting methods such as the naïve, average, moving average, weighted moving average, and exponential smoothing.
Skills:
Critical Thinking, Cyclicality Trends, Exponential Smoothing, Moving Average, Naive Average, Quantitative Forecasting, Seasonality Trends, Weighted Moving Average
Competencies:
Supply Chain, Demand Planning
Learning Formats:
Assessment, Course, Exam, Memory Jogger, Skill Builder
Level 3
Procurement
Supply Chain
Responding to International Sustainability Legislation (SCDDD+)
*COMING SOON* Explore how to navigate and comply with global sustainability regulations. This course covers key international laws, standards, and best practices for fostering sustainable development in various industries.
Skills:
Competencies:
Procurement, Supply Chain, Sustainability, Sustainability
Learning Formats:
Assessment, Course, Memory Jogger, Skill Builder
Level 3
Supply Chain
Reverse Logistics
Deep dive into reverse logistics and its importance in the food and pharma industry by exploring both the fundamentals of planning and executing transportation as well as best practices for optimal efficiency. In addition, learn how to identify issues with current transportation methods and develop strategies that improve overall operations.
Skills:
Reverse Logistics, Transportation Planning
Competencies:
Supply Chain, Transportation
Learning Formats:
Assessment, Course, Exam, Memory Jogger
Level 3
Supply Chain
S&OP Financial Trade-offs and What-If Analysis
Gain the knowledge and skills to manage risk in Sales & Operations Planning (S&OP) using decision modelling. In addition, learn how to use a what-if analysis approach to quantify potential outcomes from S&OP decisions, so that you can make data-driven decisions which optimize profits.
Skills:
Data-Driven Decision Making, Decision Modelling, Risk Management, What-If Analysis
Competencies:
Supply Chain, Supply Planning
Learning Formats:
Course, Memory Jogger, Skill Builder
Level 2
Supply Chain
Safety Stock
*COMING SOON* Gain an in-depth understanding of safety stock, including statistical techniques, distributions, and how to calculate your safety stock needs using the King's Method which will protect you from supply and demand uncertainty.
Skills:
Competencies:
Supply Chain, Transportation
Learning Formats:
Assessment, Course, Memory Jogger, Skill Builder
Level 2
Supply Chain
Sales & Operations Planning (S&OP)
Explore the sales and operations planning (S&OP) process, including S&OP objectives, context, and methodology. Additionally, learn to develop effective strategies for aligning sales goals with operational performance and learn how to effectively manage monthly S&OP processes to optimize inventory levels, production schedules, resource allocation decisions, and customer service.
Skills:
Sales & Operations Planning
Competencies:
Supply Chain, Supply Planning
Learning Formats:
Course, Memory Jogger, Skill Builder
Level 2
Supply Chain
SCOR DS for Supply Chain Optimization
Discover the untapped capabilities of your supply chain with SCOR DS (Supply Chain Operations Reference for Design and Source processes). Harness the full potential of the SCOR framework's Design and Source processes for optimal efficiency, resilience, and strategic alignment within your organization.
Skills:
Process efficiency, Resilience, SCOR DS
Competencies:
Supply Chain, Supply Chain Management & Strategy
Learning Formats:
Assessment, Course, Expert Story, Memory Jogger, Skill Builder
Level 3
Supply Chain
Six Sigma: Applying the DMAIC Methodology Using Analyze, Improve, and Control Phases
Learn how to apply the DMAIC methodology of Define, Measure, Analyze, Improve, and Control (DMAIC) in a Six Sigma project, including how to assess processes and identify areas for improvement. Discover how to use the "Analyze", "Improve" and "Control" phases of the DMAIC process to ensure improvements are measurable and sustainable over time.
Skills:
Continuous Improvement, DMAIC, Process Assessment
Competencies:
Supply Chain, Quality & Process Improvement
Learning Formats:
Course, Memory Jogger