Browse Our Supply Chain Catalog

Our course catalog covers the full spectrum of supply chain, procurement, and trade compliance skills. From foundational concepts to advanced strategies, each course blends expert insight with interactive learning to build capability, confidence, and performance on the job.

Level 3

Supply Chain

The Final Four Steps of Managing Constraints in Manufacturing: Exploit, Subordinate, Elevate and Repeat

30 mins1 Formats

Learn how to apply the final four steps of the managing constraints process - Exploit, Subordinate, Elevate and Repeat. Discover practical steps to improving throughput such as when to perform quality checks, how to plan production, how to decide on batch sizes and why reducing set-up time is important.

Skills:
Constraint Management, Continuous Improvement, Production Planning

Competencies:
Supply Chain, Operations

Learning Formats:
Course

Level 1

Supply Chain

The Importance of Warehouse Operations

55 mins3 Formats

Discover the importance of warehouse operations and how seemingly small errors in this domain can significantly impact customer satisfaction, business growth and profitability. In addition, learn about inventory management, order fulfilment processes, shipping accuracy, and safety protocols for handling delicate items.

Skills:
Inventory Management, Order Fulfillment, Safety Protocols, Shipping Accuracy, Warehouse Operations

Competencies:
Supply Chain, Warehousing

Learning Formats:
Course, Memory Jogger, Skill Builder

Level 2

Supply Chain

The Internet of Things

85 mins2 Formats

Gain the knowledge and skills necessary to navigate the new era of supply chain management. Through an exploration of IoT technologies and their applications in the supply chain domain, you will gain a deep understanding of the potential benefits of these technologies and how they can be leveraged to optimize supply chain operations.

Skills:
Artificial Intelligence, Data Analytics, IoT, Machine Learning

Competencies:
Supply Chain, Digital and Analytics

Learning Formats:
Course, Memory Jogger

Level 3

Supply Chain

Total Quality Management

45 mins2 Formats

Deep dive into the concept of Total Quality Management (TQM) and gain an understanding of TQM’s historical roots in post-war Japan and how it has evolved. Explore each of the 8 TQM principles necessary for a successful implementation in an organization.

Skills:
TQM Principles

Competencies:
Supply Chain, Quality & Process Improvement

Learning Formats:
Course, Memory Jogger

Level 1

Supply Chain

Transportation Carriers

95 mins4 Formats

Explore the various aspects of transportation carriers and how they are used in shipping goods, including different modes of transport, such as trucking, rail and air cargo, as well as intermodal and multimodal options for transporting goods over long distances. Also, learn about freight containers, packaging materials and other considerations for successful international shipping.

Skills:
Freight Containers, Intermodal & Multimodal Transport, Modes of Transport, Packaging Materials, Transportation Carriers

Competencies:
Supply Chain, Transportation

Learning Formats:
Assessment, Course, Exam, Memory Jogger

Level 2

Supply Chain

Turning Strategy Into Action

45 mins2 Formats

Discover Hoshin Kanri, a method of strategic planning which has been successfully used by organizations in Japan and around the world. Learn how to engage your workforce in the process, so they understand and believe in your organization’s direction, as well as provide practical advice for creating an effective action plan that focuses on results.

Skills:
Action Planning, Hoshin Kanri, Operational Performance, Strategic Planning, Workforce Engagement

Competencies:
Supply Chain, Supply Chain Management & Strategy

Learning Formats:
Course, Memory Jogger

Level 3

Supply Chain

Understanding the Fundamentals of DDMRP: How it Works, Benefits & Challenges

30 mins1 Formats

Learn the fundamentals of DDMRP and how to apply it in your organization. Learn about the six-step implementation process from development to realization, strategies for meeting demand timing requirements, ways to anticipate risk factors in materials flow networks, techniques for forecasting demand accurately, methods for collaboration with customers or suppliers, quality assurance practices within DDMRP systems as well as best practices for getting buy-in from stakeholders and securing their support throughout the transition process.

Skills:
DDMRP Implementation, Demand Driven Material Requirements Planning, Demand Forecasting, Quality Assurance

Competencies:
Supply Chain, Supply Planning

Learning Formats:
Course

Level 2

Supply Chain

Vision, Mission and Strategy

50 mins3 Formats

Explore the differences between a Vision and Mission, how strategy contributes to achieving them, and how to create an effective strategy. In addition, learn how to define each term in their own words; recognize the importance of understanding what each is individually and collectively; determine which aspects influence the others; explain the different types of strategies available for implementation; describe the process by which they can develop an appropriate one that leads directly towards success; discuss potential advantages and disadvantages associated with using specific approaches.

Skills:
Defining Vision and Mission, Implementation Strategy

Competencies:
Supply Chain, Supply Chain Management & Strategy

Learning Formats:
Course, Expert Story, Memory Jogger

Level 3

Supply Chain

Visualizing Data with Simple Linear Regression

85 mins4 Formats

Learn how to improve the accuracy of forecasts by identifying factors such as advertising and calculating the impact they have on demand. Discover how to use simple linear regression to visualize and understand the relationship between supply chain data points.

Skills:
Data Visualization, Simple Linear Regression

Competencies:
Supply Chain, Demand Planning

Learning Formats:
Course, Exam, Memory Jogger, Skill Builder

Level 2

Supply Chain

Warehouse Design

105 mins4 Formats

Explore the key principles of designing an efficient warehouse and learn how to determine the size of your warehouse should be, how to determine where to locate your warehouse, planning the layout of a warehouse and how to use warehouse space.

Skills:
Warehouse Design

Competencies:
Supply Chain, Warehousing

Learning Formats:
Course, Exam, Memory Jogger, Skill Builder

Level 2

Supply Chain

Warehouse Operations

75 mins3 Formats

Discover the skills you need to have to run a successful warehouse operation, including receiving, putaway, order picking, packing, loading and shipping. In addition, learn how to manage inventory levels and optimize your workflow for maximum efficiency.

Skills:
Inventory Level Management, Order Picking, Putaway, Warehouse Operations, Workflow Optimization

Competencies:
Supply Chain, Warehousing

Learning Formats:
Course, Memory Jogger, Skill Builder

Level 1

Supply Chain

Warehouse Safety

55 mins3 Formats

Learn to identify all the important health and safety risks in warehouses, and how to prevent them, including health and safety on docks, forklifts, conveyors, storage, ergonomics, recharging stations, chemical spills, and accident prevention. It is based on OSHA (Occupational Safety and Health Administration in the United States) standards and EU-OSHA (the EU equivalent).

Skills:
EU-OSHA, Health and Safety Risks Identification, OSHA, Warehouse Safety

Competencies:
Supply Chain, Warehousing

Learning Formats:
Course, Memory Jogger, Skill Builder

Level 3

Supply Chain

Warranties & Customer Care

105 mins5 Formats

Discover how to determine which types of warranties (e.g. financial compensation vs. repair) are appropriate in which situations and explore how warranties can be used to gain competitive advantage, details the warranty management process and provides warranty management metrics.

Skills:
Customer Care Management, Warranties Management

Competencies:
Supply Chain, Transportation

Learning Formats:
Assessment, Course, Exam, Memory Jogger, Skill Builder