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Training Courses > Supply Chain Training > Order management Order Management Training & Certification
Master order management from the earn the order to cash cycle, order promising and scheduling key activities from picking to packing, shipping, delivery, and invoicing.
- 2+ hours
- 4 courses
- 12 learning tools
Team-based digital learning
Your team will learn:
- Introduction
- Order processing
- Logistics scheduling
- Perfect order fulfillment
Order Management Training & Certification
Master the essential process of order management, a crucial aspect of the supply chain role. Learn the order to cash cycle, order promising and scheduling key activities from picking, packing, shipping, delivery, and invoicing.
Order Management is a key supply chain management process that nearly every supply chain professional will find themselves involved in, directly or indirectly. In this set of courses, we examine the crucial tasks, techniques, and know-how to master the order management discipline.
Introduction to order management
Learn how to manage the “order to cash” cycle, from the order being received, payment made, goods delivered and received by the customer. Your team will understand order promising using “available to promise” and “capable to promise” principles.
Explore crucial methodologies, including make-to-stock, make-to-order and understanding the “perfect order” KPI.
Order processing
We walk you through the key steps in order processing, how to do an availability check and trade-offs in order processing.
Logistics scheduling
Understand the distinct steps and stages in logistics scheduling, how to schedule a delivery and how to create a delivery document.
Perfect order fulfillment
We learn the concept of perfect order fulfillment, examine what a perfect order is, why perfect orders are important, and how we can ensure perfect orders every time.
Suitable for the following roles:
- Demand Planner
- Supply Planner
- Inventory Planner
- Logistics Planner
- Materials Planner
- Buyer, Purchaser
- Procurement Officer
- Logistics Analyst
- Supply Chain Analyst
- Performance Analyst
- Warehouse Operator
- Production Line Operator
- Transportation Operator
- Dispatcher
- Warehouse Clerk
- Supply Chain Coordinator
- Logistics Coordinator
- Logistics and Distribution
- Warehouse
- Production Supervisor/Manager
- Master Scheduling Manager
- Materials Manager
- Supply Chain Manager
- Director / VP / SVP Supply Chain
This learning content includes:
- High-impact
learning - Exams &
assessments - Simulations
- Expert
Reviews - Application
based tasks - Microlearning
- Serious
games - Webinar
toolkits